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  • Posted: Apr 29, 2021
    Deadline: May 12, 2021
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    9Mobile is a Nigerian telecommunications services provider, currently operating in Nigeria. 9Mobile is formerly known as Etisalat Nigeria.
    Read more about this company

     

    Specialist, Business Intelligence

    Job: IRC4162

    Job Summary

    • Gather and process consumer data for input into EMTS's overall business plan.

    Principal Functions
    Operational:

    • Gather and analyse consumer data along but not limited to the following parameters: Minutes of Use (MOU); Line activation, Recharge trends / statistics, Customer churn, Average call duration, Call destinations etc.
    • Develop periodic business intelligence reports based on information analysed and circulate to relevant commercial units.
    • Gather relevant statistics on promotions and new product usage; develop preliminary performance reports and forward to the Manager, Business Intelligence for additional input.
    • Liaise with IT to ensure optimal functionality of all Enterprise Warehouse tools required for data collation and reporting.
    • Develop and maintain an up-to-date database of all consumer information on EMTS's network.
    • Liaise with relevant units/teams/functions in carrying out all relevant activities.
    • Attend team/divisional/departmental meetings as required.
    • Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Business Intelligence.
    • Build predicative modelling on Subscriber profiling, Segmentation, forecasting, market based affinity, churn management
    • Liaise with Product and Information Department to ensure all launched products are properly developed and implemented to ease BI reporting.
    • Creation and monitoring of Commercial Dashboards for C-Level Executives and various department using SAP Xcelsius and Information Design Tool (IDT)
    • Perform any other duties as assigned by the Manager, Business Intelligence.

    Educational Requirements

    • First degree or its equivalent in a relevant discipline.
    • Minimum of four (4) to six (6) years post NYSC relevant work experience.
    • Strong knowledge of Microsoft Excel, Access, and PowerPoint presentation skill.
    • Advance knowledge of Structured Query Language (SQL)

    Method of Application

    Interested and qualified? Go to 9Mobile on careers.9mobile.com.ng to apply

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