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  • Posted: Nov 24, 2021
    Deadline: Not specified
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    SBTel & Devices is an indigenous Telecommunications and ICT service support company based in Nigeria. Our operations revolve around the business of Telecoms Brokerage, Biometric Solutions, Identity & Access Management, Telecoms and IT Consultancy, Security and Biometrics Equipment Provision and Installation, Software Acquisition, Mobile Application D...
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    Solutions Architect

    Location: Island, Lagos

    Job Summary

    • The ideal candidate would be responsible for diagnosing and troubleshooting software and hardware problems, installation of CCTV, fire alarm, and intruder alarm installation.

    Responsibilities

    • Prepare Project Implementation Plan (PIP) for all projects and submit to Line Manager for review as assigned
    • Carry out installations at client's site or where necessary as may be assigned by Line manager/HOD
    • Diagnose, troubleshoot and carry out technical support while providing procedural documentation of the resolution steps.
    • Support with testing of new devices and send a report to the Line manager
    • Interact with clients/customers to provide assistance to the resolution of the issue
    • Follow up with clients/customers to ensure their IT systems are fully functional after troubleshooting
    • Carry out support function for Office network/internet
    • Document and send reports on projects and technical tasks as assigned
    • Support the Senior Solution Architect on projects execution
    • Research and identify solutions to hardware and software issues and document findings
    • Participate in Lynda training and other technical training as assigned by Line manager/HOD and provide a progress report
    • Assist with the testing and evaluation of new technology or product line as well as support its rollout
    • Prepare accurate daily and weekly reports of tasks carried out
    • Other duties may be assigned by the Line manager/HOD

    Requirements

    • OND / HND / B.Eng
    • 2-3 years experience
    • Proficient in technical ability in CCTV, intruder and fire alarm installation and configuration
    • Access control installation
    • Proficient in handling training
    • Excellent time management and organizational skills
    • Attention to details
    • Resourcefulness and troubleshooting aptitude
    • Excellent critical thinking skills
    • Ability to exercise good judgment and solve problems quickly and effectively
    • Good communication & interpersonal skills A history of leading and supporting successful projects.

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@sbtelecoms.com using the Job Title as the subject of the email.

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