Solutions Architect at Interswitch

Department: Group Shared Technology
Job type: Permanent

Job Description

• The Solutions Architect is a technical leader, leading the design and architecture for the Microsoft Dynamics 365 implementation at Interswitch.
• Lead the solution design for the Dynamics 365 programme, creating and maintaining all aspects of solution architecture with a focus on business engagement and documentation – essentially defining the Dynamics 365 architecture and technology frameworks.
• Ensure sound design and architecture processes are followed. Advising the business when required and utilising third parties to create capacity.

Responsibilities

• Solutions Architecture
• The Solution Architect reviews requirements by working with programme team, translating requirements into fit-for-purpose Dynamics 365 solutions and designs
• Challenges and then documents the solution details including risks, constraints, alternatives, and reason for proposed solution
• Understands the business background, issues and implications of the specific solution being addressed
• Ensures compliance between the system architecture and solution architecture
• Following high level Dynamics 365 solution design, leads and contributes the detailed solution, integration, and infrastructure design
• Identify and manage all commercial implications of Dynamics 365 architectural changes and implementations – including infrastructure, licencing, integrations etc
• Specifies user/system interfaces and translates logical designs into physical designs taking account of target environment, performance requirements and existing systems
• Lead technical and functional team members through the design and build process
• Acquisition, Development & Deployment
• Develop and implement pragmatic application of ‘Devops’ processes including; Solution architecture & design, Application lifecycle management, Software application integration & testing
• Work with the Technology Operations Team to establish Change control & release management and Software application maintenance
• Ensure compliance to standards, processes and policies set
• Ensure documentation is current and relevant to ensure stakeholders remain informed
• Provide input to business and planning forums aligning the application portfolio to meet business needs
• Operational Management
• Work with the Technology Operations Teams to establish appropriate timing of maintenance activities and dependencies in Dynamics 365
• Establish appropriate documentation to ensure that post implementation activities are effectively ‘handed over’ to the Technology Operations teams with clear expectations
• Identify operational ‘problems and work with teams to resolve them through planned proactive activities, communicating to senior stakeholders regularly

Requirements

• Collaborative working style to create excellent partner relationships within the business
• Experience in changing culture and behaviours within Technology teams
• 3 - 5 years’ experience in a solution architect or technical consultant role
• Proven design & architecture experience in a large complex organisation, including stakeholder management
• Proven experience in large implementation of Microsoft Dynamics 365 projects (or Dynamics AX and/or CRM)
• Proven experience successfully managing application procurement, development and implementation using DevOps principles
• Experience in working in an agile project management framework, for example, Scrum or Kanban
• Excellent communication skills, both verbal and written at a senior IT level
• Expertise and experience in working with 3rd party service providers
• Experience in leading testing procedures & familiarity with test approaches
• Expert knowledge – formal qualification in IT and/or business-related experience combined with senior experience in change and/or release management
• Development experience across the Microsoft stack -
• Net2
• 0+ (C#, ASP, WCF), SQL+
• TOGAF qualification.