Software Transformation Advisor at MSI Reproductive Choices

The Role

• MSI Nigeria is seeking a Software Transformation Advisor to lead and coordinate small-to-mid-sized software projects, automate operational workflows, and deliver reliable data and reporting for decision-making.

Key Responsibilities

Project & Delivery Management:

• Plan, coordinate, and deliver software development projects end-to-end (scoping, requirements, backlog, sprint planning, UAT, deployment, release notes).
• Translate technical concepts into plain, accessible language for diverse, non-technical stakeholders.
• Maintain project documentation (requirements, designs, test plans, runbooks, SOPs, user guides).
• Collaborate across internal teams (IT, Programs, Operations, M&E, Finance, HR).

Solution Development & Automation:

• Digitalization: Automation of manual processes using organization workflow.
• SharePoint: intranet creation/management, sites, lists/libraries, permissions/governance, pages, and web parts.
• Forms & Data Capture: ODK, Adobe forms, Microsoft Forms (survey logic, validation, and data flows).
• Automation: Use AI tools and online form platforms (e.g., Microsoft Power Automate) to automate repetitive tasks and approvals.
• Dashboards: Executive and management dashboards for KPIs, compliance, program performance, and operations.
• Mobile Apps: Develop simple mobile applications (low-code or native-lite) for field/clinic workflows.

Data Engineering & Scripting:

• Build and maintain databases and integrations across SQL Server, MySQL, Oracle, and NoSQL stores
• Write robust Python scripts for ETL, data quality checks, scheduled jobs, and APIs.
• Create and optimize data models, queries, indexes, and stored procedures for performance and accuracy.
• Develop Excel-based data solutions (advanced formulas, Power Query, PivotTables/Charts; VBA where needed).

Platform Administration & Governance:

• Operate in a Windows domain environment (AD, Group Policies, file shares, identity/role-based access).
• Implement and enforce version control (Git), release management, archiving, and change-control practices.
• Ensure proper backup, monitoring, and incident response runbooks for production workloads.
• Uphold information security, data protection, and organizational compliance standards

Key Experience and Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, or related field; equivalent experience considered.
• 4 - 5 years of hands-on experience delivering and supporting solutions in a production environment.
• Proven experience coordinating software development projects (roadmaps, backlogs, UAT, deployments).
• Excellent written and verbal communication skills, able to explain technical topics in clear, non-technical language to large, diverse teams.

Technical Skills:

• Scripting & Python for automation, data processing, and integrations.
• Database development across SQL Server, MySQL, Oracle, and NoSQL (e.g., MongoDB/Cosmos DB).
• Automation using AI tools and online forms/workflows, including Microsoft Power Automate.
• Adobe form development (Acrobat/AEM), including validations and data bindings.
• SharePoint (Online or On-Prem): intranet sites, content, lists/libraries, permissions, and lifecycle.
• Dashboards for executives and management reporting using Microsoft Power BI and Microsoft Excel.
• Microsoft Power Platform: Power Apps, Power Automate, and Power BI (hands-on delivery experience).
• Microsoft Excel (advanced): Power Query, PivotTables/Charts, data models, and optional VBA.
• Online forms: ODK, Adobe, Microsoft Forms (design, logic, data routing).
• Simple mobile apps (Power Apps/AppSheet/Flutter-lite/Android Studio-basic or equivalent low-code).
• Versioning, archiving, and release management using Git (branching, tagging, PRs) and structured documentation.
• Team collaboration within a Windows domain environment.

Desirable (Nice to Have):

• Experience with Microsoft Power Platform center of excellence (CoE) toolkits and SharePoint governance (PnP/ShareGate).
• Familiarity with REST APIs, webhooks, JSON, OAuth, and basic microservice or container concepts.
• Experience in NGO/healthcare or multi-site field operations contexts.
• Knowledge of information security and data protection best practices (e.g., ISO 27001 principles).
• Certifications: Microsoft 365/Power Platform, Scrum/Agile (PSM/CSM), SQL (MS/Azure/Oracle).

Core Competencies:

• Delivery focus: prioritizes business value, meets deadlines, and manages trade-offs.
• Stakeholder management: facilitates workshops, gathers requirements, and manages expectations.
• Problem-solving: diagnoses issues quickly, proposes pragmatic solutions, and documents decisions.
• Quality mindset: testing discipline (unit, integration, UAT), peer reviews, and measurable acceptance criteria.
• Data & detail orientation: ensures data accuracy, traceability, and repeatability of processes.
• Teamwork & coaching: collaborates across IT and programs; mentors junior contributors or interns.

Tools Likely to Use:

• Microsoft 365 & Windows Server/AD, SharePoint Online/On-Prem.
• Microsoft Power BI / Excel (Power Query, DAX basics), Python.
• SQL Server, MySQL, Oracle, NoSQL (e.g., MongoDB).
• ODK, Microsoft Forms, Adobe (Acrobat/AEM) Forms.
• Power Apps / AppSheet (or similar low-code for mobile).
• Power Automate (or similar RPA/workflow tools).
• Git (GitHub/Azure DevOps/GitLab), basic CI/CD (pipelines, artifacts).