Software Quality Assurance & Testing Engineer at eHealth4everyone

The Quality Assurance Officer is responsible for the quality of all products of the organization. He/she ensures that all standards required for production are met at all times. The Officer also tracks output produced by each team across the organization.

Responsibilities:

• Developing a workflow for product inspection. Identifying and resolving workflow and production issues.
• Designing comprehensive test plans that outline the testing approach, test objectives, test cases, test data, and testing resources required for each phase of the software development lifecycle.
• Developing and maintaining automated test scripts using testing frameworks and tools to improve testing efficiency, repeatability, and coverage across different platforms and environments.
• Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
• Collaboration across teams to accurately track quality of outputs.
• Early identification of errors in the production process.
• Preparing and implementing quality assurance policies and procedures
• Performing routine inspections and quality tests.
• Documenting quality assurance activities and creating audit reports.
• Ensuring product meets client expectations and demands.
• Developing new standards for production and design, with improvements as needed, and creating testing protocols for implementation across all service lines.
• Creating training materials and operating manuals.
• Undertake software testing & troubleshooting tasks.
• Draft & Update Quality Assurance policies & procedures.
• Interpret standards & procedures.
• Plan, conduct, and monitor testing and inspection of products to ensure quality.
• Collect, Compile Data on current Quality standards and analysis to identify areas for improvement.
• Investigate Client complaints and non-conformance issues across teams.
• Identify areas for improvement in the Quality System.
• Identify training needs/ interventions in the Quality system.
• Analysis of software and systems to mitigate risk and prevent software issues.
• Detect bugs/errors and track effectively using bug tracking tools such as Jira.
• Create test cases, test templates, and test plan documents.

Qualification and Skills:

• Minimum of a Bachelor’s degree in Quality Assurance, Software Testing or other related fields.
• Knowledge of Unit, Functional, Load, API testing, etc, and automated testing
• Three (3) years of Working knowledge of Automation tools, methods, and concepts of quality assurance.
• At least three (3) years of experience in software testing, mobile application testing and website testing.
• Web data aggregation testing, Data analysis.
• Knowledge of Python is a plus.
• Knowledge of testing tools for various tests.
• Knowledge of new technology trends, especially AI-related trends 
• Experience creating test plans/strategy.
• Ability to pay attention to details in finding bugs.
• He/she must have strong analytical skills.
• Confidence, to present and explain ideas to clients and colleagues.
• Software engineering skills are an added advantage.
• Full awareness of the competitive business environment in which they work.
• Knowledge of current trends and techniques.
• Professional approach to time costs and deadlines.
• Analytical and problem-solving skills.
• Data collections and analysis.
• User research skills.