Software Quality Assurance Manager at LifeBank

Reporting Structure: Report to the Chief Technology Officer

Job Overview

• We are seeking a highly skilled and experienced Senior Quality Assurance Manager to oversee and enhance our quality assurance processes, ensuring the delivery of top-quality software products.
• In this role, you will work closely with cross-functional teams, including development, product management, and operations, to implement and enforce best QA practices.
• As a contract Senior QA Manager, you’ll bring expertise, leadership, and a strategic mindset to elevate our testing methodologies and drive product excellence.

Roles and Responsibilities

Leadership and Strategy:

• Define and implement QA strategies, standards, and processes in line with organizational objectives.
• Mentor and guide QA team members, providing leadership on testing methodologies, processes, and best practices.
• Drive quality initiatives that align with project goals and optimize the product lifecycle.

Test Planning and Execution:

• Develop comprehensive test plans, test cases, and test scripts, considering functional, performance, and security aspects.
• Oversee and execute testing phases, including unit, integration, regression, and end-to-end testing
• Collaborate with product and engineering teams to ensure high-quality releases.

Process Improvement:

• Identify, recommend, and implement QA tools, frameworks, and automation practices that optimize testing efficiency.
• Lead continuous improvement efforts, establishing key quality metrics and KPIs to track QA performance and product quality.
• Conduct root cause analysis of product issues and develop corrective action plans.

Collaboration and Communication:

• Serve as the QA liaison to cross-functional teams, ensuring alignment on quality goals and expectations.
• Report testing progress, quality metrics, and product readiness status to stakeholders and senior leadership.
• Coordinate with external vendors or partners when required to ensure consistent quality standards.

Requirements

Education:

• Bachelor\'s Degree in Computer Science, Information Technology, or a related field (advanced degree preferred).

Relevant Experience:

• 5+ years of experience in QA roles, with at least 3 years in a senior or managerial capacity.
• Proven experience managing QA teams and projects within a tech or software development environment.

Technical Skills:

• Strong knowledge of testing frameworks, automation tools, and CI/CD processes (e.g., Selenium, JIRA, TestNG, Jenkins, etc.).
• Experience with Agile and DevOps methodologies.
• Familiarity with cloud platforms (e.g., AWS, Azure) and API testing is a plus.

Soft Skills:

• Excellent leadership and team management abilities.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional communication skills, with the ability to present complex concepts to both technical and non-technical audiences.

Salary and Benefits

Accompanied by the fact that we provide services that help save lives, we also ensure that our employees are well taken care of. The following benefits are available for all LifeBank employees:

• NGN 350,000 / Month (Gross)
• Health Insurance
• Focused caring team members.
• Life Insurance
• Accelerated growth.
• Workman Compensation.