Software Implementation Consultant at Excellium

Responsibilities:

• Lead and manage end-to-end software implementation projects, from initiation to post-implementation support.
• Develop and execute comprehensive project plans, including timelines, resources allocation, and risk mitigation strategies.
• Monitor project progress, potential issues, and implement corrective
• Possess a strong understanding of software implementation methodologies and best practices.
• Configure and customize software solutions to meet specific client requirements.
• Troubleshoot and resolve technical issues during the implementation process.
• Build and maintain strong relationships with clients, acting as a trusted advisor.
• Effectively communicate project status, risks, and opportunities to clients and stakeholders.
• Manage client expectations and address concerns promptly and professionally.
• Lead and mentor a team of implementation consultants, providing guidance and support.
• Foster a collaborative and high-performing team culture.
• Provide ongoing support and training to clients to ensure successful adoption of the software solution.
• Monitor system performance and address any issues that arise.
• Any other assigned tasks by management

Qualifications:

• Bachelor’s degree in computer science, Information Technology, Finance, Economics or a related field.
• Minimum of 4 years experience in software implementation consulting
• Proven track record of successful project delivery.
• Strong technical skills in SQL, Database, troubleshooting, Power BI and Cloud computing
• Excellent project management skills, including planning, scheduling, and risk management.
• Strong communication and interpersonal skills, both written and verbal.
• Ability to adapt to changing priorities and work under pressure.
• Ability to work independently and as part of a team.
• Willingness to travel within and outside Nigeria when required.
• Experience with ERP systems (Sage, Microsoft, Zoho, etc) is a significant advantage.