Software Developer at Wipro Limited

Job ID:  2847838

Role Purpose

• The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters

Responsibilities

• Instrumental in understanding the requirements and design ofthe product/ software
• Develop software solutions by studying information needs, studying systems flow, data usage and work processes
• Investigating problem areas followed by the software development life cycle
• Facilitate root cause analysis of the system issues and problem statement
• Identify ideas to improve system performance and impact availability
• Analyze client requirements and convert requirements to feasible design
• Collaborate with functional teams or systems analysts who carryout the detailed investigation into software requirements
• Conferring with project managers to obtain information on software capabilities
• Perform coding and ensure optimal software/ module development
• Determine operational feasibility by evaluating analysis,problem definition, requirements, software development and proposed software
• Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
• Modifying software to fix errors, adapt it to new hardware,improve its performance, or upgrade interfaces.
• Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
• Ensuring that code is error free or has no bugs and test failure
• Preparing reports on programming project specifications,activities and status
• Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
• Compile timely, comprehensive and accurate documentation and reports as requested
• Coordinating with the team on daily project status and progress and documenting it
• Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
• Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
• Capturing all the requirements and clarifications from the client for better quality work
• Taking feedback on the regular basis to ensure smooth and on time delivery
• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
• Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
• Document and demonstrate solutions by developing documentation,flowcharts, layouts, diagrams, charts, code comments and clear code
• Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
• Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
• Timely Response to customer requests and no instances of complaints either internally or externally

Stakeholder Interaction
Stakeholder Identification:

• Lead Software Developer and Project Manager
• Internal:
  • Software Developers
• External:
  • Clients

Purpose of Interaction:

• Regular reporting & updates
• Internal:
  • For work coordination and support in providing testing solutions
• External:
  • Provide apt solutions and support as per the requirement

Display
Lists the competencies required to perform this role effectively:
Functional Competencies / Skills:

• Leveraging Technology – Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization – Competent
• Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
• Technical knowledge – knowledge of various programming languages, tools, quality management standards and processes - Expert

Competency Levels:
Foundation:

• Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.

Competent:

• Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.

Expert:

• Applies the competency in all situations and is serves as a guide to others as well.

Master:

• Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.

Behavioral Competencies:

• Formulation & Prioritization
• Innovation
• Managing Complexity
• Execution Excellence
• Passion for Results

Deliver:
No. Performance Parameter:

• Continuous Integration, Deployment & Monitoring of Software
• Measure: 100% error free on boarding & implementation, throughput %,Adherence to the schedule/ release plan
• Quality & CSAT
• Measure: On-Time Delivery, Manage software, Troubleshoot queries
• Customer experience, completion of assigned certifications for skill upgradation
• MIS & Reporting
• Measure: 100% on time MIS & report generation.