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  • Posted: Jan 15, 2025
    Deadline: Not specified
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    At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe...
    Read more about this company

     

    Social Meida Executive

    Job Summary

    As our Social Media Executive you will be responsible for engaging with customers across our social media platforms, whilst ensuring excellent customer service and maintaining a positive brand image. This role also includes the strategic development of content ideas, a content calendar, and social media strategies that align with our brand goals. Additionally, this position will provide support to customers and foster an engaging, supportive online community.

    Responsibilities

    • Respond promptly to customer inquiries via social media, WhatsApp, phone, email and address  and  resolve customer complaints  professionally,  following our Studio  policies.
    • Create  and  post  engaging content,  including  captions and  visuals,  in  line  with the  brand’s  tone  and  marketing  strategy and Schedule  regular  posts  to  maintain  an  active  presence,  align  with  peak engagement  times,  and  support  marketing goals.
    • Coordinate with  the  creative  team  to  develop  relevant content  for  our  Studio  social  media.
    • Create  marketing strategies  and  ads  management in  order  to  grow  the  company’s online  and  offline  presence.
    • Work  with  influencers,  brand  ambassadors,  and  partners  to  promote  products and  services  authentically.

    Requirements

    • Bachelor’s degree in Communications, Marketing, Business, or a related field.
    • Proven experience in customer service and social media management, preferably in the beauty industry.
    •  Ability to use a camera iPhone to create clear and crispy captivating images and videos.
    • Excellent use of Canva  for content graphic  design  and  other  editing  Apps(e.g CapCut)

    Salary 

    • N150,000

    Method of Application

    Interested and qualified? Go to TeamAce Limited on docs.google.com to apply

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