Social Media Content Coordinator (MAH) at Multichoice

Level: Mid-Senior level
Reports to: Manager, Social Media
Key Customers: Showmax

Purpose of the Position

• Create unique, engaging and hyper-local social media content to grow audiences in Kenya, Nigeria and Ghana
• Focus on daily engagement and tactical community-building activities
• Work with the community mangers to drive brand love and positive sentiment.

Key Performance Objectives
Operational Delivery:

• Plan, brief and execute social media content for Shomwax Kenya, Ghana and Nigeria
• Support key local and international content; partnerships; product and other brand relevant campaigns
• Identify relevant tactical social media content and customer opportunities to grow brand love
• Assist in the coverage of events and work out-of-office hours as needed
• Available for after-hours posting or monitoring of social channels as needed
• Oversee Showmax related influencer campaigns
• Social media reporting and insights
• Proactively looking for new opportunities + monitoring of trends
• Manage PCAs of Showmax related competitions on social media.

Qualifications
Essentials:

• Diploma

Preferred:

• Degree advantageous

Experience:

• Minimum of 5 years’ experience in a social media content management focused role
• Minimum of 3 years’ experience in community management
• Proven ability to create high performing content for Facebook, Twitter and Instagram
• A clear understanding of social media metrics and how to report on them
• Up-to-date with relevant industry trends
• Clear understanding of the East and West African entertainment landscape.

Technical Competencies:

• Content creation
• Community management
• Social reporting
• Advanced copywriting skills
• Resourceful, creative, decisive
• Excellent organisational skills
• Ability to deal effectively with teams and individuals at all organisational levels
• Meet deadlines and complete tasks within a timeous manner
• Ability to perform under pressure.

Behavioural Competencies:

• Attention to detail
• Accountability
• Teamwork
• Delegation
• Interpersonal Support
• Perseverance
• Motivating
• Prioritization
• Analytical Thinking.