Social Media / Community Manager at Sage Grey Technologies Limited

Description

• The Social Media & Community Manager will be responsible for managing all social media channels across Sage Grey Technologies’ products.
• The role will focus on driving engagement, building and nurturing online communities, executing the content calendar, and supporting the shift from purely organic to hybrid (organic + paid) growth.

Key Responsibilities

• Execute and manage the monthly Content Calendar across Instagram, Facebook, LinkedIn, X (Twitter), TikTok, and other emerging platforms.
• Create, schedule, and publish high-quality social media content (posts, Reels, Stories, carousels, threads, etc.).
• Build and grow engaged communities around each product and the Sage Grey brand.
• Monitor daily interactions, respond to comments, messages, and mentions professionally and promptly.
• Develop and implement community engagement initiatives, contests, and user-generated content campaigns.
• Track social media performance metrics (engagement rate, reach, follower growth, sentiment) and provide weekly insights.
• Collaborate closely with the Graphics Designer, Video Editor, and Digital Marketing Officer to ensure content quality and alignment.
• Identify trending topics and opportunities relevant to the Nigerian tech and SME ecosystem.
• Support paid social media campaigns by creating ad creatives and monitoring performance.
• Contribute to crisis management and reputation monitoring on social platforms.