Social Media/Admin Officer at Cemex Portals

We are a leading Construction and Design company in Lagos looking to hire a competent professional as Admin/Social Media Officer. The incumbent will be responsible for includes building and executing social media strategies, generating and publishing daily content, optimizing company pages on various platforms, moderating user-generated content, analyzing social data, and collaborating with other departments to manage reputation and coordinate actions. Additionally, this includes managing office operations, such as organizing and maintaining files, records and documents as directed by the Admin/HR Executive.

Job Description

• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
• Set up and optimize company pages within each platform to increase the visibility of company’s social content
• Moderate all user-generated content in line with the moderation policy for each community
• Create editorial calendars and syndication schedules
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
• Collaborate with other departments (customer relations, sales, architecture, etc) to manage reputation, identify key players and coordinate actions
• Researching target audience and their preferences
• Designing and implementing marketing campaigns on social media such as graphic designs, reels, articles etc.
• Interacting with current and potential customers on social media
• Evaluating and reporting on the performance of social media campaigns
• Ensuring effective office operations, such as organizing and maintaining files, records and documents as directed by the Admin/HR Executive
• Coordinating meetings and take minutes and send frequent reports.
• Responding to telephone and email inquiries, and directing them to the appropriate personnel
• Preparing reports, memos, letters, and other documents
• Maintaining office inventory and ordering office supplies
• Any other duty as may be assigned by the Management.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field; advanced degree preferred.
• Proven experience in administrative or social media management roles, preferably within a dynamic business environment.
• Demonstrated proficiency in social media strategy development, content creation, and community management across various platforms.
• Strong organizational skills with the ability to manage multiple tasks efficiently and prioritize effectively.
• Excellent written and verbal communication skills, with a keen eye for detail and grammar.
• Familiarity with social media analytics tools and ability to interpret data to drive decision-making and optimize performance.
• Ability to work both independently and collaboratively within a team, adapting to fast-paced and evolving priorities.
• Proficient in Microsoft Office Suite and experience with relevant administrative software and tools.
• Strong interpersonal skills and a customer-centric mindset, dedicated to delivering exceptional service and building positive relationships.

What We Offer:

Basic Pay – N100,000.00