SME Team Lead (Banking) at BorderlessHR

Role Description

• The SME Team Lead will be responsible for leading a team of Sales Executives, Associates, and DSAs to sell assigned financial products and achieve set targets.
• The role involves coaching, supervising, and motivating the team to meet daily, weekly, and monthly sales, service, and productivity goals.
• The Team Lead will also ensure the achievement of personal targets and timely execution of tasks as assigned by direct supervisors or management.

Key Responsibilities

• Build and lead a high-performing team of SME Sales Agents to meet team targets
• Drive sales of the bank’s SME loan products by identifying key opportunities
• Monitor and ensure the achievement of team sales targets
• Continuously review and monitor loan portfolios to minimize risk
• Develop and execute sales and growth strategies to expand market reach
• Manage and strengthen relationships with existing clients
• Evaluate creditworthiness by processing loan applications and documentation
• Analyze financial ratios and metrics; establish debt repayment plans
• Justify credit decisions (approvals/rejections) and provide periodic reports
• Stay updated on loan products and financial service offerings
• Maintain accurate and up-to-date account records
• Assess customer needs and explore cross-selling and up-selling opportunities
• Build referral networks and stay current with industry trends
• Recommend alternative channels and promote additional products to meet sales quotas

Requirements
Education:

• First Degree in a relevant field.

Experience:

• Minimum of 5 years in financial sales, particularly within the microfinance banking sector.

Skills and Competencies:

• Strong credit evaluation and risk assessment techniques.
• Sound knowledge of loan types and other financial services.
• Proven experience in building and managing large loan portfolios.
• Solid understanding of microfinance banking operations.
• Ability to develop and implement sales strategies for SME financial products.
• Target-driven and results-oriented mindset.
• High adaptability and learning agility.
• Strong customer-centric approach.
• Strategic and critical thinking skills.

Salary
N450,000 - N500,000 / Month.

Application Closing Date
30th August, 2025.