Site Supervisor at HRBP Limited

Job Responsibilities

• Overseeing daily operations and activities of Merchandisers, Canvassers and Adhocs on site.
• Ensuring adequate staffing levels in accordance with the agreed service scope and duty rosters.
• Monitoring attendance, punctuality, discipline, and conduct of outsourced staff.
• Ensuring outsourced staff perform their duties in line with agreed service standards and Key Performance Indicators (KPIs).
• Conducting routine inspections and quality checks.
• Ensuring compliance with the Rite Foods Limited’s policies, site rules, health and safety regulations, and applicable laws.
• Enforcing proper use of uniforms and identification
• Reporting incidents, accidents, misconduct, or breaches of policy to ICSL and Rite Foods Limited
• Acting as the primary point of contact between the Rite Foods Limited and the outsourced staff.
• Receiving, documenting, and resolving client complaints or service requests within agreed timelines.
• Escalating unresolved issues to the Service Provider’s management.

Qualifications and Requirements

• HND /B.Sc in any field.
• Strong attention to detail and good customer relation skills
• Minimum of 2 years of experience in Supervisory role.
• 30 years and below.