Site Reliability Engineer at Cowrywise

We’re looking for a Site Reliability Engineer (SRE) to help build, maintain, and scale the infrastructure powering Cowrywise.You’ll work closely with our engineering team to improve reliability, observability, security, and deployment processes across our systems.
Our infrastructure team specializes across four areas: Cloud, Databases, Platform, and Observability. We run primarily on AWS with some workloads on GCP. For this role, we're particularly interested in someone who can raise the bar on observability, helping us detect issues faster and resolve them with confidence.

What you’ll do

Generally, members of the infrastructure team are able to do the following

• Design, maintain, and improve cloud infrastructure and internal platforms
• Improve system reliability, scalability, and performance across services
• Build and maintain CI/CD pipelines and deployment workflows
• Implement monitoring, logging, alerting, and observability systems
• Respond to incidents, troubleshoot production issues, and lead root cause analysis
• Automate operational tasks and infrastructure provisioning
• Work with engineering teams to improve service architecture and operational readiness
• Improve security posture, access controls, and infrastructure best practices
• Manage containerized workloads and orchestration platforms
• Maintain disaster recovery, backup, and high availability strategies

What we’re looking for

Required

• 4+ years of experience in an SRE, DevOps, or Platform Engineering role running production systems
• Strong hands-on experience with AWS (compute, networking, IAM, storage, managed services)
• Deep expertise in observability designing meaningful metrics, dashboards, alerts, and SLOs that actually catch problems before users do
• Hands-on experience with New Relic, Grafana, and Prometheus (or equivalent tooling)
• A track record of reducing MTTD and MTTR through better instrumentation, alerting, and incident response practices
• Proficiency with Docker and containerized workflows
• Solid scripting and automation skills (Python, Bash, Go, or similar)
• Experience with infrastructure-as-code (Terraform, Pulumi, or CloudFormation)
• Strong Linux fundamentals and networking knowledge
• Experience building and maintaining CI/CD pipelines
• Comfort leading incident response and writing clear post-mortems

Nice to have

• Experience operating Kubernetes in production
• Exposure to GCP or multi-cloud environments
• Background in one of our specialization areas: Databases (Postgres, MySQL, Redis), Platform engineering, or Cloud architecture
• Security-focused experience (IAM hardening, secrets management, compliance frameworks)
• Experience in fintech or other regulated, high-availability environments

The people who succeed on this team

• People who are proactive and take ownership
• Engineers who automate before repeating manual work
• People who stay calm and methodical during incidents
• Engineers who care about clean systems and operational excellence
• Strong collaborators who work well across teams
• Curious builders who enjoy learning and improving systems continuously