Shipping & Logistics Officer at a Reputable Company

Location: Lekki Phase 1, Lagos

Salary: Very Attractive

Qualifications:

• Bachelor’s degree in Logistics, Business Administration, or related fields.
• 3 to 8 years’ experience in Logistics roles, preferably in the e-Commerce sector.

Skills/Requirements:

• Proficiency in the use of Microsoft Office Suite.
• Mandatory experience in logistics operations.
• Strong understanding of supply chain processes and inventory management.
• Excellent organizational and time management skills.
• Strong ethical standards and transparency.
• Critical thinking and problem-solving skills.
• Excellent verbal and written communication skills.
• Great interpersonal and persuasion/influencing skills.

Responsibilities:

• Oversee and manage day-to-day logistics operations, including inventory management, order processing, and delivery.
• Develop and implement strategies to improve logistics efficiency, reduce costs, and enhance customer satisfaction.
• Manage relationships with logistics providers, merchants, and other stakeholders to ensure seamless operations.
• Manage inventory levels and ensure accurate tracking of goods.
• Analyze logistics performance data and provide insights to inform business decisions and improve processes.
• Resolve logistics-related issues and complaints from customers, ensuring excellent customer service delivery.
• Maintain organized documentation of all logistics processes and activities, ensuring compliance with company policies and procedures.
• Collaborate with cross-functional teams to align logistics operations with business initiatives. 
• Prepare Daily, Weekly, and Monthly reports on logistics activities.