Settlement Officer at Traction Apps

Location: Ikoyi, Lagos

What You’ll Do

• Pay close attention to and ensure automation of settlement and reconciliation of all
  transactions, commissions, and chargebacks and provide reconciliation and settlement
  reports (Morning/Night shift)
• Merchant accounts reconciliation on daily basis
• Working with the finance department in reconciling Bank settlement with Traction inhouse settlement on Payment log daily and ensuring crediting of the shortfall by the bank to traction position
• Tracking of Merchant on lease to own repayment record and reporting balance on a monthly basis
• Work with customer service and Sales to assist with questions related to the settlement
  issues, payments, loans, and incentive programs
• Detecting and reporting suspicious transactions to the Fraud desk for investigation
• Attending to any other related task assigned by the supervisor, Head payment operation and the management

What You’ll Need

• B.Sc Degree preferred
• 0 - 1 year experience in a relevant role
• Thorough understanding of the Fintech industry
• Ability to relate professionally with merchants/customers, attending to their needs in a proactive manner
• Strong communication skills

Our Values:

• Ownership: At Traction, we take the initiative to achieve favourable results
• Invent & Innovate: We are constantly developing and designing solutions
• Growth Centered ( self and customers): You keep pursuing growth and learning
• Team Spirit (collaborative): We are a team that works together to achieve a common goal
• High Ethical Standard: Respect, trust, honesty, and moral character are values that we uphold
• Customer Driven: We see everything we do at Traction on how it will impact our customers
• Above & Beyond: We don't just do what's expected of us; We go the extra mile.

Why Traction?

• Join a high-potential organization. This is a unique opportunity to join a rapidly scaling business where we expect you to approach things differently, and solve problems for business owners
• Meaningful Rewards: Competitive Base Pay, Flexible Leave Plan, Health Insurance
• Captain your career path. Live, work, and breathe in an environment with limitless opportunities for growth, both professionally and personally. A personal learning budget used to invest in your growth
• The Best Team. Working with a motivated and talented team plus regular team bonding events.