Settlement and Reconciliation Officer at Hazon Holdings

About the Role

• We are looking for a Settlement & Reconciliation Officer with strong experience in financial transactions and payment platforms.
• The successful candidate will ensure accurate daily settlements on the CiCOServe platform, manage transaction disputes, and reconcile accounts in line with industry standards.

Key Responsibilities

• Manage daily settlements, reconciliations, and transaction disputes.
• Liaise with settlement banks, NIBSS, Interswitch, and other partners.
• Maintain updated settlement databases and perform system reconciliations.
• Monitor pool account balances, client deposits, and billing statements.
• Investigate discrepancies and ensure timely resolution of issues.
• Generate daily/weekly/monthly reconciliation and settlement reports.
• Support chargeback dispute resolutions and customer complaints.

Requirements

• Bachelor’s Degree in Accounting, Finance, Economics, or a related field.
• 3 - 5 years experience in settlements/reconciliation (banking, fintech, or payments).
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and reconciliation tools.
• Excellent communication and stakeholder management skills.