Services Specialist - Subsea Projects and Services at Baker Hughes

The Services Specialist is responsible for the technical delivery and fulfillment of range of subsea systems equipment for our customer orders within the Order to Remittance (OTR) section of our Subsea and Surface Production Systems (S&SPS) Product line day-to-day operations. Reporting directly to the operations manager, the support specialist ensures that all orders from our customers are executed in time with collaboration from internal team and in compliance with applicable Procedures and company processes.

As a Services Specialist - Subsea Projects and Services, you will be responsible for:

• Identifying potential issues with tasks and communicating same in compliance with Company’s Regulatory HSE, Quality and Compliance standards.
• Creating SO for all accepted customer orders in ERP system 
• Ensuring that the accepted orders align with BH quote and are executable
• Creating and approve PORs where and when required for customer orders.
• Follow up delivery of customer orders in line with contractual agreement scope and date. Processing invoices accurately and efficiently in the ERP system for customer delivered orders
• Ensuring all billing data is correct and up-to-date. Investigating and resolve billing discrepancies and issues.
• Preparing and maintaining detailed billing records and reports.
• Adhering to OTR processes and procedures. Providing support to the finance team with various administrative tasks.
• Ensuring minimal Overdue Backlogs in the system...

To be successful in this role you will:

• Have a Bachelor’s degree in engineering or science related field from an accredited university. A master’s degree is an added advantage.
• Have a minimum of 2 years of service delivery in a global matrixed organization or within an Oil and Gas organisation
• Have a valid NYSC discharge or exemption certificate (please indicate clearly on resume).
• Have a technical working knowledge of Subsea Oil & Gas equipment / products.
• Have excellent problem-solving skills, a keen eye for detail and have excellent organizational and time management abilities.
• Be self-motivated with the ability to work independently.
• Have effective communication skills to liaise internal and external customer. Be fluent in English 
• Have the ability to think outside the box to proffer solutions
• Have experience with ERP System (Oracle) will be an added advantage
• Be computer literate (MS Word, Excel, Outlook, ORACLE ERP, CAD packages