Service Quality Improvement Officer at VDT Communications Ltd

The Role

You Will Be Responsible For

• Advising on audit findings and providing recommendations on IT control measures.
• Oversee and enhance service quality control systems.
• Analyze service incidents and propose solutions.
• Ensuring proper documentation of IT audit procedures.
• Organising and executing audits of IT processes to ensure compliance with policy.
• Ensuring that audit plans are carried out and audits delivered in a timely manner.

Ideal Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 2 years experience, ideally within a IT Audit role.
• You have excellent written and verbal communication skills.
• You have working knowledge of audit
• You possess strong analytical skills and are comfortable dealing with numerical data
• You pay strong attention to detail and deliver work that is of a high standard
• You are highly goal driven and work well in fast paced environments