Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jan 17, 2022
    Deadline: Jan 19, 2022
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of excellent customer experience at every single opportunity, serving governments and companies. Our rapid growth is a direct consequence of the con...
    Read more about this company

     

    Service Operations Engineer

    Responsibilities:

    • Install IT infrastructure: network, computers, CCTV, servers, rack
    • Troubleshoot, upgrade and improve existing infrastructures
    • Test new technologies for possible implementations
    • Source hardware equipment and organize buying lists
    • Compare and optimize local services providers
    • Supervise contractors’ work
    • Test and troubleshoot new hardware components
    • Configuring and troubleshooting Linux related issues
    • Audit existing infrastructure security and fill checklists
    • Fixing and maintaining printers, scanners and other IT equipment
    • Handle helpdesk service requests, submitted via email, ticketing system or helpdesk phone
    • Receive technical support calls, troubleshoot and resolve the issue, when possible
    • Provide technical assistance and support for incoming queries and issues related to IT
    • Infrastructure and escalate to supervisor if necessary
    • Develop and improve standard test procedures
    • Travel on missions abroad
    • Responsibilities may change as the business grows and so therefore any candidate will need to be able to adapt to the changing needs of the business

    Job Qualifications

    • Excellent level in English (verbal and writing skills)
    • ITIL Foundation and ITIL Practitioner certification
    • Experience with Cisco routers & switches is required
    • Experience in VMware or any virtualization environment is required
    • Experience with Windows is required: Windows 10 – Windows 2k8 Server and latest version
    • Experience in MS Active Directory is required
    • Experience in patching, cable management & IT room installation is required
    • Experience with Linux is required: CentOS, Ubuntu
    • Experience with ISO 27001 Certification would be considered as an advantage
    • Knowledge of load and security testing would be considered as an advantage
    • Strong self-organization skills
    • Effective communication skills
    • Effective analytical and problem-solving skills
    • Ability to communicate technical information to both technical and non-technical employees
    • Able to work in a fast moving environment

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitmentssa@tlscontact.com using the position as subject of email.

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at TLScontact Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail