Service In Charge at Fadac Resources

Our client is a large consumer durable distribution conglomerate with more than 3000+ trade partners across the country. Her business model goes beyond fulfillment to provide our customers and suppliers a unique combination of operational excellence and service efficiency. Due to expansion, they are in need of a Service In Charge.

JOB RESPONSIBILITIES

• Over all service drive.
• Manage Customers Local & Upcountry.
• Manage Team Local & Upcountry.
• Drive the team to achieve targets.
• Support technically in case of problem solving.
• TAT (Turn Around Time) should be 90% <48 hours.
• Manpower Planning.
• Control on expenses.
• Revenue drive

JOB REQUIREMENTS

• B. Sc/HND/ OND in Electrical Electronics or relevant discipline.
• 9 - 10 Years’ related experience in Consumer Electrical & electronics.
• Self-motivated and hardworking.
• Technical Know How of Product
• Team Player and team building
• Maturity in Handling customer issues & Quick decision making
• Should be ready to take quick calls and quick visits as emergency situation arises and need be.
• Must have a sense of ownership.
• Team player and high leadership skill and result oriented.
• Excellent organisation and problem solving skills.
• Ability to work with minimal supervision.
• Work according to daily production plan and positive deliverables.