Service Engineers at Sunrose Consulting

Our client is a conglomerate that participates in many areas of the economy; technical products and leasing services, almarine, properties, shipping services, construction, and exports and processing. With several decades of operations in the Nigerian economy, the company is positioned as the leader in all its areas of operations. As part of expansion, the company is now seeking to recruit results-driven individuals as Service Engineers for its Kaduna branch.

Reporting to the National Service Manager, you will sustain the existing customers and win more. You will sustain holistic maintenance approach and ensure cost effective installations and hitch free commissioning processes. In addition, you will ensure good bundling with Sales team and customer-care.

Other responsibilities

• Attend to technical issues/complaints from clients

Job planning/execution

• Technical reports
• Load Audit/Site inspection/preparation of estimates both for Installation, Repairs and Overhauling
• Handle Branch SERVICE WARRANTY ISSUES
• Ensure prompt response time and less down time
• Instil discipline
• Monitor competitors
• Ensure quality service delivery at all times

Requirements

• Degree in a relevant Engineering course
• Exceptional technical and problem-solving skills with good reasoning ability.
• 3 years’ minimum requisite experience
• Proficiency in relevant computer applications is required.
• Good communication ability (both written and verbal)
• Attention to detail
• Proven ability to handle pressure and meet deadlines
• Great networking, prospecting and closing skills.