Service Engineer - Process Automation at Schneider Electric Nigeria

Job Description

• Process Automation is a global business unit within Schneider-Electric building value in today’s ever-changing industrial world by forging new connections among people, processes, and technologies.  
• Schneider Electric’s process automation solutions help our customers to drive their operations to higher value utilizing proven Schneider Electric technology and expertise enabling success.

Your Mission

• An exciting new opportunity has arisen within our Process Automation (PA) business unit for Field service engineers with a desire to specialize in Process Automation & Control, working across both our engineering and service teams.
• The role will be based in Angola but with travel and site work potentially taking up a large part of the role.
• The successful candidates will be involved in all aspects of Process Automation and Control.

Your Role
Magic happens when you bring great people together!

• Work within projects to design, develop and test high-quality DCS and Triconex programs and interfaces.
• Support ongoing and new projects and site work.
• Conduct site surveys providing clear and concise reporting and updating of all installed bases.
• Support and eventually lead site installations for remote executed projects.
• Support the ongoing growth of Projects and Services within Angola by proactively supporting sales where appropriate, acting as the delivery focal point and being able to present delivery capabilities.
• Provide remote support for FPSO opportunities executed in Nigeria as part of the project team to increase industry learning and sustain utilization.
• Active member of the “24-hour telephone support” team covering Angola and eventually supporting multiple countries.
• Set up and review requirements to develop efficient and effective solutions together with multi-disciplinary team members.
• Analyze risks, solve problems, decompose bottlenecks, and generate recommendations for improvements.
• Support internal and external customer queries for Industry Business.
• Provide technical support and consult with customers to provide sound solutions and professional advice in Industry Business.
• Build strong professional relationships with team members to create a collaborative, supportive environment to achieve optimal team performance and establish positive team morale.
• Build strong professional relationships with customers (internal and external) to provide premium service to ensure customer satisfaction and Schneider Electric Brand reliability.
• Effectively communicate with stakeholders (internal and external).
• Listening and understanding constraints and turning them into improvement opportunities.
• Comprehend and understand the Schneider Electric Industry products in order to execute projects and to support internal & external customers in the following areas:
  • Engineering tasks and processes
  • Product Licenses
  • Product and application upgrades
  • Product and application support
  • Sales support
  • Industry solutions
  • Grasp and understand enterprise solutions
  • Focused on application and product improvement
  • Keep up to date with product improvement and technology offers
  • Consult clients on improvement initiatives and be value-driven

Qualifications
We are looking for engineers who strive to build a career in Process Automation & Control and have the following:

• University Degree in Electrical, Electronics, Instrumentation / Controls or other Computer Science related degree.
• Minimum of 5 years experience in the Engineering Field.
• Proven technical ability and experience on PLC/and or DCS/or SCADA.
• Customer Focused to offer solutions and enhance customer satisfaction.
• Offshore O&G experience
• TuV certification or other safety qualification.
• Foxboro/Triconex/Modicon experience.
• Experience in software and hardware design for PLC/and or DCS systems.
• Must be open to travel, potentially across East and West Africa and offshore work as and when needed

About You:

• Keen interest in computer systems and programming.
• Has a passion for innovation and creativity?
• Excellent and effective communication skills in both English and Portuguese.
• Excellent team player able to both influence and collaborate.
• Open and supportive personality with a genuine inquisitive nature.
• Willingness to work both nationally and internationally as and when needed.
• Customer First – always willing to put customers and others first.
• Embrace Different – comfortable dealing with different cultures and embracing change.
• Dare to Disrupt – not afraid to do things differently and challenge the status quo.
• Learn Every Day – eagerness to learn new skills (fast).
• Act like Owners – take ownership of tasks and not rely on others to drive you.

What do we offer in this specific role

• Buddy/mentor - who will help you to smoothly find yourself in our company.
• Specialized training tailored to your needs/experience and career goal.s
• Relaxed, fun, and engaging environment – we’re not just about business: volunteering, extra projects, integration events.
• Exposure to a range of Schneider - Electric Process Automation technologies and products.
• Experience in working on some of Schneider-Electric largest client sites in Africa.
• Growth opportunities to develop technical and none technical skills