Service Engineer at Ascentech Services Limited

Location: Ojota, Lagos

Responsibilities:

• Basic troubleshooting and resolving job assigned
• Attending to customer complaint
• Maintaining and growing the vision of the company
• Completing Preventative Maintenance and field modifications.
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Maintaining daily communications with customers to ensure resolution and proper follow-up.
• Maintaining tools and test equipment and ensuring they are properly calibrated.

Requirements

• Minimum of Trade Test 123 or OND - Electrical Electronics
• 3-4 years relevant experience
• Experience in the FMCG industry is preferred.
• Experience troubleshooting and responding to customer concerns.
• Proficient level of computer skills
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.