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  • Posted: May 21, 2021
    Deadline: Not specified
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  • Zeta-Web Nigeria Limited is an ICT firm with significant expertise in designing deploying and managing technology solutions in Nigeria and across Africa.We provide a balance between fast reliable internet solutions and business quality technology solutions on a cost effective platfrm to ensure operational efficiency for our clients.We deploy the most advance...
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    Service Desk Engineer

    Key Responsibilities

    • Receiving, prioritizing, documenting, and actively resolving requests from business users in a timely manner, using the company's IT service desk ticketing application(s).
    • Maintenance of business user accounts in line with IT control procedures (including new starters, movers and leavers)
    • Carrying activities for adequate system and hardware maintenance according to IT standards;
    • Installation, support and routine maintenance related to all deployed hardware, software and network applications.

    Required Experience

    • 1 - 2 years' experience performing service desk operations.
    • Experience with providing support across multiple sites and remote users.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their Curriculum Vitae to: recruitment@zeta-web.com using the job title as the subject of the mail.

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