Service Delivery Officer - Kano at Malaria Consortium

Job Purpose

To work with the State Technical Officer, State Project Manager (SPM) and team in providing technical support and direct implementation of projects for iCCM/CHIPS activities with a focus on the identification, training, logistic system for iCCM/CHIPS commodities and supervision of health facility and community health workers in the state.

Scope of work

The ICCM/CHIPS Service Delivery Officer would support the implementation of integrated community case management (iCCM/CHIPS) in identified hard-to-reach (HTR) communities of Jigawa/Kaduna/Kano/Niger, and Yobe States by working with State MoH, LGAs, partners and other stakeholders at the state, LGA and community levels.

Key Accountabilities 

Technical contributions (70%)

• Work with the programme team and other relevant personnel at the state and country offices to lead activities for smooth transition of closed out iCCM/CHIPS project into the GF grant cycle 7 (GC7) malaria programme.
• To build and manage an effective and technically sound iCCM/CHIPS programme team in the state
• Support the SPM in preparing project Progress Update and Disbursement Request (PUDR) which is submitted to the Principal Recipient (PR) quarterly, including narrative reports on a timely basis
• Work with the Hub Accountant and national finance teams to prepare quarterly financial reports
• Manage risks to Malaria Consortium including financial, reputation and security in a challenging environment
• Work with the project M&E Officer and Country M&E Specialist to ensure that high quality project data is collected, analysed and disseminated to relevant stakeholders at all levels and reported to PR
• Contribute to the review of iCCM/CHIPS supervision model and roll-out plan
• Coordinate implementation of supervisory activities to community health volunteers based on finalized supervisory plan
• Take the lead in assessing the logistics and supply chain for iCCM/CHIPS commodities in the states
• Contribute to adaptation of iCCM/CHIPS training manuals to Jigawa/Kaduna/Kano/Niger, and Yobe State context
• Coordinate the planning and roll-out of training of health facility and community health volunteers
• Contribute to the finalization of criteria for selection of communities, health facilities and volunteers for iCCM/CHIPS project implementation based on continuum of care approach
• Work with the Demand Creation officer to coordinate the selection of communities in the selected LGAs for iCCM/CHIPS implementation
• Work with the Demand Creation Officer to coordinate mapping and identification of health facility and community health volunteers in iCCM/CHIPS catchment areas
• Preparation and submission of project malaria technical activity reports to zonal project manager
• Coordinate the project specific and support to State ministry of health on procurement, supply chain and logistics activities
• Contribute to the finalisation of the project performance and M&E frameworks and take the lead in the operationalization of the frameworks
• Support State M&E activities
• Represent MC on malaria Technical Working Groups (TWGs) and other relevant health coordinating committees at state level with approval of the zonal programme manager
• Liaise with the State SMoH, partners and other SRs (especially Society for Family Health) for successful implementation of ACSM activities for ICCM/CHIPS implementation in Jigawa/Kaduna/Kano/Niger, and Yobe states
• Work closely with Implementing partners (PMI/SFH, etc) during mass distribution of ITNs  in Jigawa/Niger/Kano/Kaduna/Yobe States

Project management (20%)

• Contribute and work with the relevant personnel to prepare all relevant project start up and planning tools on time
• Contribute to project exit strategy as part of project design and ensure inclusion of relevant activities to promote sustainability within the workplan and smooth transition of the project to government
• Contribute to quarterly lessons identification and learning documentation and dissemination
• Preparation and submission of project service delivery activity reports to State Project Manager

Technical performance management and quality assurance (10%)

• Contribute to the roll-out of project service delivery activities which meet international standard of quality
• Document evidence and best practices that are related to the project
• Work with the relevant state and country personnel to prepare an exit strategy and to implement it, to see to the smooth end of the programme
• Be responsible for state level quarterly lessons identification and learning documentation and dissemination

Person specification

Qualifications and experience:

Essential

• Degree in Medical, Public Health, Health Policy, Epidemiology or another relevant specialty is a minimum requirement
• Significant experience of working in developing countries
• Excellent project planning, management and monitoring & evaluation skills

Work-based skills and competencies:

Essential

• Technical knowledge and skills in control of malaria, pneumonia and diarrhoea
• Familiar with public health principles 
• Familiar with monitoring and evaluation of community-based health programmes
• Excellent report writing and presentation skills are also needed