Service Associate at Hubmart Stores Limited

Responsibilities

• Ensure that the work area and all display shelves/pieces are cleaned before and after use with recommended solutions.
• Clean all equipment before and after use before start of day's business and at close of day's business.
• Ensure all equipments are cleaned in line with the hygiene & safety standards as enshrined the SOP & on-the-job training by the superiors and manager. Ensure cleaning is implemented according to the department schedule.
• Ensure attractive display, correct pricing, removal of damaged / spoilt / expired products.
• Ensure proper name labelling and bold pricing display.
• Keep inventory of all department consumables and notify superior of whenever the stock is low (below the minimum stock level) so that proper / correct process for replenishment can be initiated.
• Ensure housekeeping standards is maintained at all times.
• Pre-packed goods produced as per supervisor/managers instructions.
• Ensure all pre-packs are labelled with product descriptions/sell by dates/bar code and retail selling price.
• Cross selling to customers proactively taking into consideration of sell-by date.
• Always willing to serve customer in a delightful manner.
• Applying FIFO (first-in-first-out) in the display of internally produced merchandise (old stock displayed in front and fresh stock placed behind the old stock), while applying FEFO (first-expiry-first-out) for all outsourced merchandise.
• Ensure that customers are well attended to and taken care of at all times.
• Prompt treatment of orders.
• Ensure consistent quality, freshness and attractive presentation all the products.
• Ensure that all items are properly wrapped and weighed with the right code by team.
• Ensuring better levels of commitment to serve customers.
• Ensure all products are brought out for merchandising & display.
• Ensure all displays have: Product name; Price, Selling type portion / piece / weight.

Requirements

• Candidates should possess an SSCE / GCE / NECO qualification.