Senior QA Engineer at Leadway Assurance Company

Role Description

• We are a leading insurance organization developing next-generation business applications for General, Life and Health Insurance.
• As a Senior QA Engineer, you will plan, execute, and automate tests to validate the functional and technical aspects of the insurance SaaS platform.

Key Responsibilities

• Test Strategy & Planning: Develop and maintain test strategies for end-to-end policy lifecycle,claims workflows, reinsurance modules, and regulatory compliance.
• Manual & Automated Testing: Create and execute manual test cases, alongside automatedscripts (e.g., Selenium, Cypress), for functional, regression, and performance testing.
• Integration & API Testing: Validate RESTful APIs across microservices architecture (developed in.NET/Node.js) to ensure seamless data flow.
• Defect Tracking & Collaboration: Document defects, work closely with developers, and trackissue resolution through CI/CD pipelines.
• Continuous Improvement: Provide insights for process improvements and testing automation optimizations in alignment with Agile sprints.

Job Dimensions Reporting Relationships:

• Jobs that report to this position directly and indirectly

Direct Reports

• I.T Analyst
• Graduate Trainees Indirect Reports
• Interns (NYSC Interns and Academic Interns)
• Contract Staff

Stakeholder Management:

• Key stakeholders that the position holder will need to liaise/work with to be successful in this role.

Internal

• I.T department
• Various functional heads within the business division
• Business & End Users across the entity

External

• Vendors

Qualifications & Work Experience

Qualifications

• Bachelor’s degree in computer science, Engineering, or related field.
• QA certifications (e.g., ISTQB) are a plus.

Experience

• 5+ years in enterprise QA roles, preferably testing multi-tenant SaaS or large-scale cloud applications.
• Familiarity with Agile/Scrum and CI/CD environments (Azure DevOps, GitHub Actions).

Other Skills & Competencies

• Strong analytical and troubleshooting skills.
• Comfort testing compliance features (IFRS 17, NDPR).
• Excellent communication skills for on-site, cross-functional collaboration.
• Attention to detail and methodical test documentation

Leadway Assurance Core Values Behaviours (ISCORE)

• Integrity Honesty, probity and uncompromised service consistently at all levels and with all stakeholders.
• Service A desire to help or meet the needs of others. The ability to respond to the changing needs of the customer while maintaining a high standard of quality.

Customer Focus

• Customer Focus is the willingness and ability to give priority to customers, delivering high quality services which meet their needs.
• Openness Objective, Honest and direct in communicating feelings and stance on any issue that would help advance a circumstance or issue.

Respect for Individual

• The ability to hold each and every stakeholder in high esteem, and value their input in service/product development and delivery.
• Excellence To continuously seek to provide exceptional product and service to
• support aspiration for life and business with high impact results.

Ideal Job competencies

Good execution skills

• Excellent problem-solving and testing skills.
• Skilled at collaborating on-site with cross-functional teams (Front-End, Backend, Data, AI/ML).
• Strong communication and organizational skills to handle multiple service components.

Behavioral Competencies

• Customer Focus Strong dedication to providing timely support and ensuring user satisfaction.

Problem-Solving

• Mindset Creative in identifying solutions and improvements for system functionality anduser workflows.

Team Collaboration

• Cooperative attitude when working with Finance, IT colleagues, developers, and vendors to resolve issues
• Continuous Learning Willingness to update skills and knowledge