Senior Project Manager at ActiveEdge Technologies

Job Summary

• You shall be responsible for planning and overseeing projects to ensure they are completed in a timely fashion and within budget.
• Direct the customer success department and ensure that goals of project delivery, customer engagement and satisfaction as well as referrals are met on time and on target.
• Developing and mentoring other team members in Project Management/Customer Success units.

Principal Duties and Responsibilities

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to monitor and track progress.
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.
• Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels.
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Use and continually develop leadership skills.
• Attend conferences and training as required to maintain proficiency.
• Perform other related duties as assigned.
• Develop spreadsheets, diagrams and process maps to document needs.
• Direct the customer success department and ensure that goals of project delivery, customer engagement and satisfaction as well as referrals are met on time and on target.

Competency and Skill Requirements

• Bachelor's Degree in appropriate field of study or equivalent work experience
• 7years plus of project management and related experience
• Project Management Professional (PMP) / PRINCE II certification and CISA.
• Proven ability to solve problems creatively
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience seeing projects through the full life cycle
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office