Senior Product Manager at Kippa

Description

Note - Candidates for this role should expect to spend at least 50% of their time in Lagos, Nigeria. Location can be flexible the remaining time, remote ok.

You will assume the role of Senior Product Manager at Kippa. This role will potentially metamorphose into a Head of Product role depending on performance.

The Role

At Kippa, product development is an extremely collaborative effort between engineering, design, analytics, and customer-facing teams. You’d be joining an early team of Engineers, Data Analysts, one Product Designer, and one Senior Product Growth Manager.

We are looking for a Product Manager who’s passionate about building a generational company that impacts how small businesses run and grow. You ideally would be keen to learn the complex payments landscape and will help build new products and help simplify the Kippa app experience.

We’re looking for someone who has:

• 6+ years of experience in a product role
• Experience with building financial technology products for illiterate users
• Built products by collaborating across engineering, analytics, marketing, design, and other key stakeholders
• Approached product management from a user’s vantage point and is motivated by the chance to improve the lives of customer
• Strong written and verbal communication skills with a precise talent for articulating customer challenges
• Experience managing technical software products from kick-off to ship
• A whatever-it-takes approach to ensure that your product and team are successful
• The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
• Not only shipped new products, but is obsessed with continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases
• Started or ran a business before.

What you will do:

• Lead and facilitate a cross-functional team to design and execute experiments that improve key funnel conversion rates, e.g. sign up, activation (transaction recording + adding customers), funding wallets.
• Set the direction, objectives, and shape of the growth experimentation program at Kippa
• Develop and maintain quantitative and visual growth models
• Own and maintain an ongoing experiments backlog, including doing rigorous prioritization based on the expected value
• Build a product development process for Kippa from scratch
• Be responsible for the enhancement of the existing product including - ideation, product development cycle, and launch
• Lead the documentation, validation, and verification of critical performance data, feedback, and findings related to the customer journey
• Inspire action across different teams to build, ship, collect feedback and iterate quickly
• Incorporating feedback from consumers, data inputs, market intelligence, research, competitor analysis, and design features/functionalities to always keep miles ahead of the competition.
• Gathering post-launch client feedback, measuring performance, and quickly capturing learnings to adapt the product.
• Be the subject matter expert and owner for Product at Kippa
• Collaborate with team members and stakeholders in Design, Engineering, Marketing, Research, and Strategy to build bar-raising experiences
• Roll up your sleeves to remove barriers and obstacles hindering the team's ability to ship
• Represent Kippa's Product team internally and externally

What matters most?

Nobody can be great at everything, but we’re looking for candidates who exemplify the following:

• Rigor for metrics: you have a commitment to a process for extracting answers out of ambiguous questions and situations
• Product intuition: you’ve honed the skill of identifying great design, user experience and providing feedback
• Bias to action: you feel an urgency to unblock yourself and others to deliver great products to customers

Working at Kippa

Read a summary of what it is like to work at Kippa here.