Senior Product Designer at Duplo

Responsibilities

• Own the end-to-end design of Duplo’s products, from discovery and problem framing through to high-fidelity designs, prototypes, and post-launch iteration.
• Lead design for the unification of Duplo’s platforms (Dashboard, e-invoicing, Treasury Management, Atlas, and the mobile app) into one consistent, intuitive experience for businesses.
• Design clear, trustworthy experiences for complex financial workflows, including expense approvals, local and cross-border payments, currency swaps, reconciliation, e-invoicing, and treasury visibility.
• Partner closely with Product Managers, Engineers, and business stakeholders to translate business requirements and customer problems into simple, elegant solutions.
• Plan and run user research (interviews, usability tests, and field studies with finance teams, founders, and operators) and turn insights into actionable design decisions.
• Build, own, and evolve the Duplo design system, ensuring consistency, accessibility, and scalability across web and mobile.
• Design for enterprise needs such as role-based access, multi-level approvals, audit trails, permissions, and data-dense dashboards without sacrificing usability.
• Use product data and analytics (conversion, activation, feature adoption, drop-off) to identify friction points and measure the impact of design changes.
• Produce detailed specs, flows, and handoff documentation, and work with engineering through implementation to ensure what ships matches the intended experience.
• Contribute to product strategy and roadmap discussions, bringing a strong customer and design perspective to prioritization.
• Mentor other designers, run design critiques, and help raise the overall quality bar for design at Duplo.

Requirements

• Bachelor's degree from an accredited University
• 7+ years of experience in product design (UX/UI), with at least 3 years in a senior role designing B2B SaaS, fintech, or other complex web and mobile products.
• A strong portfolio showing end-to-end process, sound problem-solving, and shipped work on data-heavy or workflow-driven products.
• Expert proficiency in Figma, including components, variables, auto layout, and interactive prototyping.
• Proven experience building or scaling a design system across multiple products or platforms.
• Solid grounding in user research methods and usability testing, and the ability to synthesize findings into clear recommendations.
• Strong interaction and visual design skills, with close attention to information hierarchy, accessibility, and detail.
• Comfort working with product metrics and analytics tools to inform and validate design decisions.
• Excellent communication and storytelling skills, with the ability to present and defend design decisions to executives, engineers, and customers.
• Ability to work autonomously in a fast-paced, product-led environment and manage multiple product areas at once.
• Experience with payments, expense management, accounting, treasury, or financial infrastructure products, and an understanding of the African business landscape, is a strong plus.
• Experience designing developer-facing products (APIs, dashboards, documentation) is a plus.