Senior Operations Analyst at Helium Health

Responsibilities:

Operations

• Assist in creating, implementing and rolling out plans for operational processes, internal infrastructures, reporting systems and company policies all designed to foster growth, profitably and efficiencies within the company.
• Support the implementation of work streams roles to ensure efficient implementation; ensure that deliverables are good quality and on time.
• Support in establishing and refining the operating rhythm of the business.
• Collaborate to review, edit, and refine internal processes and procedure maps.
• Research market and industry trends and patterns.
• Prepare detailed reports of workflow research and improvements.
• Write memos and reports to look over the findings and recommendations.
• Provide analysis and reporting of operational performance.
• Monitoring and Reporting Metrics
• Provide operational metrics and reports on a monthly basis.
• Gather and analyze data, formulate, and test hypotheses, synthesize findings to present to leadership.
• Manage mid-level reporting, including weekly, monthly, quarterly status reports.
• Use statistical methods to analyze information and develop solutions to business problems.
• Collecting and organizing information from various sources.

Requirements:

• 4-5 years’ experience in strategy, business operations management or technology.
• Must be a dynamic, creative thinker, well organized, and results oriented with a verifiable track record.
• Strong analytical, problem solving, and critical thinking skills.
• Strong presentation skills, extensive experience writing proposals, experience planning and execution related projects, and demonstrated project management skills and experience.
• Accountability and collaborative skills with a high degree of ethical standards and integrity.
• Good people management and conflict resolution skills.
• First degree or equivalent experience from a reputable institution.