Senior Officer, MIS and Reporting at Baobabplus

Job Purpose

• The MIS and Reporting Senior Officer is responsible for collecting, analyzing, validating, andpresenting operational and financial data to support management decision-making.
• The role ensures accuracy, timeliness, and integrity of institutional reports, dashboards, andperformance monitoring tools in line with organizational and regulatory requirements.

Key Responsibilities
Data Management & Reporting:

• Prepare daily, weekly, monthly, and quarterly reports.
• Validate data accuracy from core banking systems and other data sources.
• Maintain automated dashboards and performance tracking tools.
• Monitor KPIs across branches, regions, products, and departments.
• Ensure timely distribution of reports to relevant stakeholders.

Analysis & Business Intelligence:

• Conduct trend analysis on portfolio performance, disbursements, PAR, productivity,and profitability.
• Provide insights and recommendations to management for strategic decision-making.
• Support budgeting, forecasting, and performance review processes.
• Identify data inconsistencies and propose corrective actions.

System & Process Improvement:

• Support development and enhancement of MIS tools, templates, and automationprocesses.
• Work with IT and operations teams to improve data extraction and reportingefficiency.
• Document reporting procedures and ensure compliance with internal controls.

Compliance & Governance:

• Ensure reports align with regulatory and internal reporting standards.
• Maintain confidentiality and integrity of institutional data.
• Support internal and external audit data requests.

Team Support:

• Provide guidance to MIS/Reporting Officers and interns where applicable.
• Train users on dashboards and reporting templates.
• Act on behalf of the MIS Manager when required.

Key Performance Indicators (KPIs)

• Timeliness and accuracy of reports.
• Level of automation in reporting processes.
• Quality of analytical insights provided to management.
• Reduction in data discrepancies and reporting errors.
• Stakeholder satisfaction with MIS outputs.

Minimum Academic Requirement

• Bachelor’s Degree (B.Sc. / HND) in any of the following or related fields: Computer Science, Information Management / Information Systems, Statistics / Mathematics, Economics, Accounting or Finance, or Data Science or Business Analytics
• Banking experience is a plus.

Skills & Competencies:

• Advanced Excel, data modeling, and dashboard development skills.
• Knowledge of core banking systems, and SQL/data tools is an advantage.
• Strong analytical, reporting, and presentation abilities.
• High level of accuracy, integrity, and confidentiality.
• Ability to work independently and meet tight deadlines.
• Good communication and stakeholder management skills.