Senior Managing Consultant, Advisors Client Services, Data & Services at MasterCard

Job ref.: R-152629

Overview

• The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.
• We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services.
• While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
• We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.

Role

• As a Senior Managing Consultant, you will be a trusted client business advisor, and lead client engagements across a range of industries and types of projects, such as consulting services, Test & Learn, or data and analytics.
• You will lead engagement teams to best in class insights and project deliverables. Leading the work of the project Delivery team, you will provide subject matter or industry expertise, be a resources to others to identify creative and efficient solutions, and guide the team to business-focused solutions and recommendations that drive client value.
• Responsibilities within project management will include owning mid- to senior-level client relationships and proactively engaging in the client agenda, internal culture, and relationship risks.
• As a strong people manager, you will mentor and coach junior teammates outside of direct engagement teams, and engender effective contribution to Mastercard’s knowledge management and best practices.
• At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization’s future.

All About You
Qualifications:

• Undergraduate or Master’s Degree and tenured work experience after completing your undergraduate degree.
• Experience in a consulting organization as a consultant.
• Experience directly managing multiple people across multiple projects.
• Experience as a people manager.
• Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges.
• Exposure specifically in payments and / or retail banking or merchants preferred.
• Demonstrated ability to own and develop relationships with both mid- and executive-level client contacts and inspire confidence in Mastercard as a sought-after partner.
• Ability to multi-task in a fast-paced, deadline-driven environment, and balance thought with action while getting the most out of limited resources.
• Advanced Word, Excel, and PowerPoint skills required, SQL / data expertise preferred.
• Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.

We recruit for and value the following core competencies:

• Passion: Actively seeks responsibility and takes pride in guiding project teams towards delivering the highest quality results and recommendations to our clients.
• Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.
• Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context.
• Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
• Client Management: Inspire client confidence through timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance.
• Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels.
• Teamwork: Motivates medium size teams or key workstreams on large engagements to produce superior quality deliverables while creating an open collaboration environment for all levels, with a will to win attitude.
• Commercial Orientation: Ability to identify strong opportunities to leverage Data & Services capabilities, including identification of cross-sell opportunities beyond direct project work, and partner with broader Data & Services teammates on contracting activities, leveraging knowledge of Data & Services capabilities and how they fit together to create relevant solutions for clients.
• Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members’ goals and motivators.
• Integrity: Models Mastercard's values of honesty and integrity. Follows through on commitments and makes others do the same.
• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.