Senior Manager - Operations at Contec Global Infotech Limited

Job Summary

• The Operations Manager is responsible for the smooth running of daily business operations in the Fintech or E - Payment sector. Must have sound knowledge of international remittances business, tracking business results, performing cost-benefit analyses, and monitoring production KPIs.

Job Responsibilities:

• Ensure all systems operate smoothly and align with our quality standards
• Maximize the efficiency of all business procedures
• Establish production KPIs and conduct quality assessments
• Monitor daily operations and address potential issues when they arise
• Build processes that meet our business objectives and ensure compliance
• Monitor financial data and recommend solutions that will improve profitability
• Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans.

Job Requirements

• Minimum B.SC/HND from a recognized institution
• Must have relevant experience in International Remittance Business.
• Must have a minimum of 6years experience as an Operations Lead in a Fintech or Top financial Services Firm.
• Previous experience as a Business Operations Manager in a Mobile Money Platform or Financial Services Firm.
• Good knowledge of operations management in a Financial Institution.
• Experience with forecasting models
• Experience with databases and project management software
• The ability to interpret financial data and allocate budgets
• Exceptional communication skills.