Senior Manager, Client Service at NielsenIQ

Job Description

 Asa Senior Manager, you drive sales and renewals for your scope, securing a sustainable sales pipeline, developing new revenue opportunities, and maintaining customer relationships for existing accounts.

Responsibilities

• Drive sales and renewals for existing accounts for own scope securing pipeline, new revenue opportunities and an accurate forecasting while maintaining customer relationships.
• Develop a complete and interconnected understanding of customer's industry/business/markets/clusters.
• Partner with Customer Success and other relevant teams to develop and execute Account Plans and JBPs.
• Collect, analyze, act-on and escalade as appropriate Voice of Customer feedback.
• Expand customer network to identify new budget holders.
• Escalade product needs and trends.

Qualifications

• Min 7-10+, years of related experience
• Solid sales skills and developed sales expertise in target scope.
• Solid understanding of data analytics industry, business model, products, services, and solutions.
• Solid understanding of market trends and its interdependencies impacting customers.
• Each market to expand and adapt according to the market, account, technical needs, language, knowledge of specific systems, etc.