Senior IT Network Systems Engineer at M-KOPA

In this role, you would be responsible for:

• Designing, installing, configuring, managing & monitoring the organization’s enterprise and cloud network for data VOIP and security. Monitoring network performance, troubleshooting issues, and optimizing network operations.
• Configuring and managing Routers, Switches, firewalls, and wireless solutions
• Identifying opportunities and implementing solutions for increased automation in this age of artificial intelligence, reliability and/or velocity
• Utilizing automation tools (such as Ansible or Python, Chef) to streamline network operations and configuration management.
• Providing tier 3 support for escalated network issues and outages.
• Providing and maintaining documentation regarding network configurations, operating procedures, and service records relating to network hardware and software
• Responding to priority incidents, alerts, and service requests via phone, in person, or electronically, including after-hours support when needed.
• Supporting, coaching and guiding junior engineers in their incident response, directing incident first responder actions, and appropriately escalating issues.
• Participating in disaster recovery planning and business continuity initiatives.
• Designing of IP addressing scheme, subnetting & route summarization & experience in routing protocols such as EIGRP, OSPF & BGP.
• Implementing and maintaining security policies, firewalls, and intrusion detection/prevention systems.
• Managing network integrations with cloud environments like AWS, Azure, or GCP.
• Creating and maintaining network diagrams, configurations, and documentation for compliance and operational efficiency

This is a fully remote role and will include travel across our different markets and working within the UTC -1 through UTC+3 time zones.

Your application should demonstrate:

• 5+ years of experience in network infrastructure engineering
• Solid background in network administration and architecture and Solid understanding of network operating systems e.g. (JUNOS, Cisco IOS, RouterOS)
• Experience leading network projects, including upgrades, migrations, and security implementations.
• Experience with popular network automation frameworks like Ansible, Puppet, Chef, or Salt Stack to manage configurations across multiple devices
• Experience in Incident response, root cause analysis and performance optimization.
• Solid knowledge of LAN, WAN, MPLS, SD-WAN, and VPN technologies.
• Hands-on experience with network automation tools (Ansible, Python, etc.).
• Expertise in configuring and troubleshooting Routers and switches (CISCO, ARUBA, MIKROTIK), Firewalls (SOPHOS, FORTIGET, ASA), and wireless solutions (RUCKUS, UBIQUITY, WLC, Grand stream ).
• Proficiency in network security best practices, including firewall configurations, intrusion detection/prevention systems, and access control.
• Experience with cloud networking (AWS, Azure).
• Knowledge of monitoring tools such as SolarWinds, PRTG, or Zabbix.
• Professional certification (e.g. CCNP, CCDP) or equivalent