Senior IT Coordinator at Lumos

Job Description

• Installation, configuration, and maintenance of computer hardware, operating system, applications, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Provide technical support to end users and escalate as appropriate.
• Operate as 1st point of contact for all users requiring ICT-related assistance by receiving such requests via emails, telephone, written forms, or verbally.
• Installation and configuration of Windows server and its applications.

Required Skills & Competencies

• Interested candidates must possess an HND or B.Sc. Degree with 4 - 5 years of IT hands-on work experience.
• CCNA, CCNP, or MCSE certification is an added advantage.
• Windows server Operating system installation and configuration.
• LAN and WAN administration, maintenance, and support.
• Knowledge of IP Addressing, Active directory, DNS, DHCP and CRM tools.
• Excellent organizational and time-management skills
• Great problem-solving skills
• Understanding of complex information and requirements
• Good communication and interpersonal skills
• Creative, open to new ideas and ability to multi-task
• Service and Detail-Oriented
• Documenting processes, as well as backing up and archiving data.