Senior Information Management Officer - Technical Advisor at iMMAP

Background

• The incumbent will support and effectively contribute to the initiation, planning, design, development, and implementation of the program in Nigeria.
• The role also involves support for effectively coordinating training and capacity-building interventions at the different stages of the humanitarian training cycle. The incumbent will be based in Maiduguri, and report to the Country Representative for Nigeria and the Africa Desk Officer.
• The incumbent is tasked to develop, review and improve business processes related to the support of humanitarian actors' IM capacity through the Humanitarian Information Analysis Unit (HIAU), which is primarily based in Maiduguri, and includes a permanent IM Officer in Yola and an IM Officer roaming between Maiduguri and Damaturu.
• The incumbent is further responsible for the coordination and implementation of regular and ad hoc capacity-building sessions on IM for humanitarian partners in the BAY states and oversees the internship program for graduated Nigerian nationals in Maiduguri.
• The incumbent will be expected to develop practical, suitable, and innovative solutions for the IM-related challenges faced by the humanitarian sector in its response to the crisis, and will also be involved in the development of projects with existing and new partners and donors.

Description of Duties
Overall Purpose of the role:

• Under the responsibility of the iMMAP Nigeria Country Representative, The Senior IMO - Technical Advisor will supervise and monitor the HIAU and capacity-building staff and their activities in the Borno, Adamawa, and Yobe (BAY) States related to operations implemented in order to ensure donor and internal compliance to regulations and procedures.

Operational:

• The IMO will proactively manage the HIAU and capacity-building staff based in the BAY states and coordinate with operations staff to support project activities' timely and cost-effective implementation.
• The IMO will proactively gather information from sector partners, and government authorities which may be of use to the sector for informing decisions;
• The IMO will identify gaps in current implementing partner participants and will engage with NGOs, and humanitarian and development organizations to restore renew or join participation in data sharing or IM support.
• The IMO will identify barriers to data and information collection, collation, analysis, and sharing.
• The IMO will ensure timely preparation and generation of information products, and support information sharing and dissemination through web platforms, email, and other relevant methods to all relevant humanitarian implementing partners.
• The IMO will adapt appropriate existing IM tools including that available in-country (including from other sectors) and global level. As appropriate, they will design data collection forms, ensuring that the purpose and use of all data collected is clear, easily collectible and collatable, and highlighting where potential problems might arise; organize and manage the data input and initial analysis and presentation of data for the sector;
• The IMO will develop and improve standard formats for, and regular output of publication of, materials and statistics highlighting the humanitarian situation in the country upon request.
• The IMO will facilitate mobile data collection, form development, and data management.
• The IMO will generate statistical reports, graphs, and maps, and follow up on cluster-specific trends.
• The IMO will support new and ongoing assessments by partners.
• The IMO will review internal processes and tools used for information product development and sharing to improve efficiency and depth of analysis.
• Collect and consolidate data from various partners, and prepare and submit reports on a regular basis.
• Manage, analyze, and document data and information from INGO interventions.
• Map assistance coverage in the specified areas, analyze and report potential gaps.
• Produce, and share maps illustrating the scale/coverage of humanitarian assistance and gaps therein.
• Oversee the recording, documentation, and sharing of coordination meeting minutes.
• Maintain databases, and provide data entry support if required.
• Oversee and maintain filing and documentation (knowledge management) system access for project and operations staff in line with organizational policies.
• Oversee and maintain information product sharing on humanitarian data-sharing platforms as appropriate to improve partners' access to the products.
• Oversee and support the M&E officer in the collection and analysis of evidence for reporting purposes.
• Coordinate project staff activity implementation with the Country Security Advisor in Maiduguri.

Training and Capacity Building:

• Conduct training needs assessments to establish priority needs and gaps in humanitarian partners' information management capacity.
• Review, design and improve capacity-building curricula and materials in collaboration with capacity-building staff to ensure the continued applicability of training delivered to partners.
• Planning and scheduling of capacity-building activities in consultation with key stakeholders.
• Development of training and session plans, goals, and objectives for humanitarian capacity-building programs based on identified gaps and capacity-building priorities.
• Organize and deliver/co-facilitate core and advanced capacity-building activities consistent with the needs of the humanitarian partners and project staff.
• Research, identify and develop appropriate training packages on emerging tools and innovative technologies that enhance partners' ability to effectively utilize IM tools.
• Develop or identify training content and supporting reference resources such as presentations, practical exercises, and handouts to facilitate learning.
• Oversee the conduct of baseline, midline, and end-line training evaluations for feedback to the donor and beneficiaries, address challenges to effective learning, and document and share lessons learned.
• Liaise with other iMMAP capacity-building programs and ensure consistency and standardization of activities and materials where possible, and drive the optimization of capacity-building activities and content delivery.
• Facilitate staff's ability to use existing and emerging technologies to achieve the organization's mission and objectives.
• Train and provide technical support to the identified staff as needed on all Information Management tools and processes.
• Provide mentorship and support within the scope of iMMAP's capacity-building plan.
• Any other duties as required.

Information and Communication:

• Support iMMAP’s overall information, communication, and reporting function about the humanitarian information support to the sectors in northeastern Nigeria.
• Draft humanitarian capacity-building and support success stories for inclusion in iMMAP’s reports, newsletters, and social media platforms.
• Ensure compliance with approved branding, marking, and co-branding requirements with iMMAP’s donors and partners as per the relevant policies.

Strategic Partnerships/Engagement:

• Provide support in identifying partners (within government ministries, departments, and agencies, donors, national and international NGOs, research organizations, Red Cross/Red Crescent, and academia) on issues of strategic engagement to co-operate on humanitarian, recovery, and development aspects of common importance.
• Provide guidance to the Nigeria INGO Forum (NIF) on IM matters for the duration of iMMAP's role as legal host of the NIF.
• From time to time, represent iMMAP at fora and meetings, provide information about iMMAP’s activities, and discuss and negotiate partnership and support possibilities with partners and stakeholders in support of the Country Representative.

Cross-project Utilization:

• The IMO may be utilized for other country projects based on technical and managerial capacity.

Requirements
Professional Qualifications and Experience:

• An advanced University Degree or equivalent experience in information Management, GIS, or a related field.
• At least five years of relevant work experience and a background in non-profit, internationally-focused organizations.
• Understanding of the UN cluster/sector system and how it operates.
• Experience in humanitarian, crisis recovery, and resilience aspects is highly desirable.
• Experience in solution development using the Esri solution stack, open-source GIS and IM tools, and programming/scripting languages such as Python and R, is highly desirable.
• An appreciation of considerations in designing training content focused on the needs of adult learners.
• Progressively responsible experience in designing needs assessments, data management, mapping and visualization, coaching, and training.

Context-related Skills, Knowledge and Experience:

• Communication: Speaks and writes clearly and effectively; listens to others, exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; is willing to learn from others.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to as “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them with appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; meets timelines for the delivery of products or services to clients.
• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the project; actively seeks to apply technology to appropriate tasks; shows a willingness to learn new technology.
• Representation: Where appropriate, represent the iMMAP in various fora. Maintain effective and positive contacts with national and local government officials, international and national non-governmental organizations (NGOs), and donor agency officials, when required.

Behavioral Competencies:

• Ability to understand and adapt to complex and dynamic situations.
• Ability to work under pressure.
• Takes initiative, manage their own use of time, and are self-motivating.
• Proven ability to work in teams.
• Flexible and creative.

Working Conditions

• Position based in Maiduguri with travel to other locations in Nigeria.
• Consultancy Contract.
• Consultancy Fees, depending on experience, Daily Allowance, and lodging
• The position is a full-time position, following the successful completion of a three-month probation period.
• The position term may be extended for 12 months based on the successful renewal of the donor contract.