Senior Human Resource and Compliance Officer at Preston Associates for International Development

JOB DESCRIPTION

Purpose

• The Senior Human Resources and Compliance Officer, working with the Chief Executive Officer (CEO) will be responsible for managing part of the company’s most valuable assets, its employees and the quality management system. S/he will lead and direct all functions of the Human Resources and Compliance (HR&C) Department.

Key Roles and Responsibilities

Human Resources Management

Human Resource Planning:

• Conduct internal personnel audit to identify its future needs and requirements for human resources
• Forecasting the number of employees required, their skills, and the time frame for hiring them
• Work closely with departments, assisting line managers to understand and implement HR policies and procedures
• Develop HR planning strategies with line managers which considers immediate and long-term staff requirements in terms of numbers and skill levels
• Maintain employee files and records
• Conduct new employee orientation and interpretation of company policy to employees.

Recruitment and Selection:

• Attract and select the right people for the job. It is essential to attract and engage the right candidates who can drive the business forward.

Performance Management:

• Ensure that employees remain productive and engaged.
• This involves setting clear goals, providing feedback, and conducting regular performance reviews.
• Oversee and manage a performance appraisal system that drives high performance.

Learning and Development:

• Analyze training needs in conjunction with employees and departmental managers
• Coordinate and facilitate training programs for employees when required develop and implement a learning and development program to empower employees to enhance their skills for career advancement.

Career Planning:

• Assist employees to plan their career paths within the organization.

Function Evaluation:

• Regularly evaluate the effectiveness of the HR Department’s functions and processes in achieving the organization’s strategies.

Rewards:

• Research, design and implement reward systems that motivate employees to perform better
• Analyses trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.

Industrial Relations:

• Manage the relationship between the organization and its employees
• Analyze and resolve work problems, or assist employees in solving work problems; other conflict resolutions
• Promote and maintain staff morale through coordination of social events.
• Employee Participation and Communication:
• Create channels for employees to communicate their concerns and ideas to the management.

Health and Safety:

• Ensure workplace safety and health for employees.

Personnel Wellbeing:

• Promote the physical and mental wellbeing of employees.

Administrative Responsibilities:

• Manage the administrative tasks of the HR Department, such as record-keeping, payroll, and compliance
• Assume responsibility for various other facets of human resources system
• Perform specific payroll functions as may be assigned.
• Regularly update the CEO on regulatory changes, and new technologies in human resources,talent management, and employment law.

Compliance

• Lead Preston Associates’ compliance initiatives
• Manage company policy to meet corporate objectives
• Maintain responsibility for internal and external document management and control
• Evaluate department processes, coordinate and recommend needed changes based on process analysis
• Develop and oversee control systems to prevent or deal with violations of legal and standard guidelines and internal policies
• Evaluate the efficiency of controls and improve them continuously
• Evaluate department processes, coordinate and recommend needed changes based on process analysis
• Coordinate departmental and interdepartmental activities and special projects (if any) to ensure quality
• Review, modify and implement company policies
• Collaborate with all departments to monitor compliance to standards and regulations
• Assess the business’s future ventures to identify possible compliance risks
• Review the work of colleagues when necessary to identify compliance issues and provide advice or training
• Prepare reports for senior management and external regulatory bodies as appropriate
• Research and identify industry relevant certifications and best practice for organization’s efficiency and effectiveness
• Lead the overall facilitation, implementation, and certification of ISO 9001:2015 standard (Quality Management System) and others as identified above
• Ensure the organization's compliance with all applicable industry standards, including ISO 9001:2015, Data Protection, Safeguarding standards, etc.
• Promote equality and diversity as part of the culture of the organization.
• Performs other duties as assigned and identified.

Key Performance Indicators

• Employee performance improvement
• Employee turnover rate
• Time-to-hire
• Quality of training and development
• Certification with identified standard bodies/associations
• Quality management system performance
• Compliance
• Rate of compliance to QMS

Required Skills and Competencies

Skills/Knowledge

• Bachelor’s degree or Higher National Diploma in human resources, compliance, law, administration or related field, Masters degree will be an added advantage.
• HR certification - mandatory
• Certified Compliance/ISO 9001:2015/Data Protection is a plus
• Proven experience in implementation and audit functions required
• Proven experience and knowledge of ISO 9001:2015 QMS and documentation
• Human resource management and compliance: min. 10 years (Required)
• Training development and trainings: 4 years (Required)
• Full-cycle recruiting: 5 years (Required)
• Employee relations: 5 years
• A business acumen partnered with a dedication to legality
• Thorough knowledge of employment-related laws and regulations
• Strong understanding of change management principles and experience leading organizational change initiatives
• Expert at accurately interpreting complex documents and policies
• Excellent data analysis skills to present HR metrics to inform problem-solving and decisionmaking
• Excellent ability to maintain confidentiality, integrity and professionalism
• Expert communication skills
• Strong ability to be proactive, innovative, creative, critical thinking and decision making, network, collaborate, negotiate, mentor, time management, influence outcomes and teamwork, and conflict resolution
• Excellent organizational, management, and leadership skills
• Proficient with Microsoft Office 365 or related software
• Expert knowledge of key performance indicators and personnel evaluation methods
• Expert at accurately interpreting complex documents and policies
• Knowledge in HR and analytical software, Microsoft teams, and other relevant software.
• Must be resident in Abuja, Nigeria or be willing to relocate.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.