Job purpose
The Senior People & Culture (P&C) Officer will provide administrative support to the P&C Manager in relation to all People & Culture related functions in the organization. This will include ensuring consistency of our approach to processes and policies and maintaining high quality standards across all of Malaria Consortium, Nigeria.
Scope of work
This position will work closely with the P&C Manager in providing P&C support on all related functions. The Senior P&C Officer will consistently support on all systems administration (Cascade, Saviom, payroll and SharePoint) and data management including Learning & Development for the Nigerian office.
Key working relationships
Within this position, the key internal working relationships are with the P&C Manager, the UK based People Analytics Manager, the UK-based Senior Development and Performance Specialist and Line Managers.
Key accountabilities
P&C Systems Administrator (30%)
- Review and update starters and leavers details on cascade;
- Take the lead and Support the Nigerian office with the administration relating to Learning & Development activities (performance management)
- Support the coordination of inductions for new starters
- Support exit interviews and other meetings for exiting staff.
- Ensure that all employees are covered under the appropriate benefits policy.
- Provide first-hand P&C support to the state offices on administrative, systems or policy related challenges
- Tracking of trainings, code of conduct and conflict of interest documents
Performance and Development (25%)
- Working closely with the P&C Manager, to ensure that probationary period objectives are set, reviews done and APRs are carried out in compliance with MC’s appraisal review timeline.
- Monitor and collate completed PAR, APR and ADR review forms for Nigeria Country office staff and update on Cascade in a timely manner.
- Ensure the timely update of the country performance appraisal compliance tracker.
- Liaise with the P&C Manager to collate all identified training needs from APRs and ADRs.
- Ensure the L&D tracker is updated through the year.
Payroll Administrator (20%)
- Ensure monthly variations (starters and Leavers) are captured on payroll software;
- Ensure details of contract documents are in sync with all organization policies;
- Maintain accurate records of employment benefits.
- Draft end of contract letters with relevant details as captured on cascade.
- Assist in collecting information required for P&C policies and other P&C related projects
- Manage a filing system for P&C information, including sensitive and confidential information
Data Management 25%)
- Working closely with the Resourcing and Consultancy Management Officer to maintain trackers of all recruitment, consultant and HR related activities database.
- Draft regular P&C monthly reports on Nigeria activities, including KPIs for the P&C Manager;
- Minute taking in P&C related meeting e.g. disciplinary cases, PIP.
- Lead in the scheduling of P&C meetings and appointments.
- Support in the management of the HR Information System (Cascade) with required updates on leavers, starters, leave analysis, performance management analysis and related data analysis.
- Any other task assigned by the P&C Manager
Person specification
Qualifications and experience:
Essential:
- Certificate in Human Resource Management, Business Administration or a related discipline at a first-degree level.
- Minimum of 5-years’ experience in a related role
- Prior experience in a similar level role
- Prior experience in data management and HR analytics
- Excellent payroll management experience
- Strong computer skills (MS Excel)
- Experience in human resources or administration
- Experience in record keeping/management.
- Knowledge of Nigeria employment law.
Desirable
- INGO experience will be an added advantage.
Work-based skills:
Essential:
- Commitment to maintain confidentiality of HR information
- Able to work on own initiative with limited supervision
- Excellent in English with good written and verbal communication skills
- Excellent attention to detail.
- Excellent interpersonal skills
- Very good in computer skills with high proficiency in Microsoft package
- Able to manage and priorities multiple tasks
- Resourceful - able to ‘think outside the box’
Desirable:
- Flexible work style
- Willingness to learn new skills
- Knowledge of databases
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