Senior Growth Manager at IT Horizons Limited

Job Summary

• The Growth Manager will be responsible for driving user acquisition, engagement, and revenue growth for our B2B product. This person will lead the development and execution of growth strategies across the entire customer journey, from acquisition to retention and loyalty.

Key Roles & Responsibilities

• Drive user acquisition, revenue, and adoption of our products through the execution a comprehensive growth strategy
• Draft and pitch our products to prospective organizations.
• Setting goals and developing plans for business and revenue growth.
• Market penetration, drive, and management of existing / potential users/agents.
• Foster and develop relationships with customers/clients.
• Planning regional/territory Sales Strategy, Consistent Target Delivery and Achievements.
• Development of the Team to meet & exceed Business metrics in the regions.
• Resolving critical sales/operational issue(s) that are beyond Business development officer.
• Work closely with the head of Growth to identify, prioritize, and execute growth opportunities.
• Continuous set up of new user acquisition campaigns and activations at cluster/market locations.
• Responsible for coordinating the activities and performance of Brand Ambassadors.
• Analyze user data and customer feedback to identify patterns, trends, and opportunities for growth.
• Create and manage a growth dashboard to track key metrics and communicate progress to the leadership team.
• Stay up to date with the latest growth tactics and best practices in the industry.
• Develop and execute strategies to scale the company’s product by gaining adequate market share and industry leadership.

Job Specifications
Academic Qualifications:

• Bachelor's degree in business, marketing, or a related field.
• Core strength and verifiable experience in scaling startups
• Strong analytical skills and experience using data to drive decision-making.
• Strong project management and team management skills.
• Experience with A/B testing and experimentation.
• Strong understanding of customer acquisition and retention strategies.
• Experience in the Fintech industry is a plus.
• Strong interpersonal and communication skills.

Professional Qualifications:

• Relevant professional certifications.

Experience

• At least 5+ years of experience working in a Growth and Strategy capacity delivering success in a Payment Solutions firm, top FINTECH, and financial institutions.
• Must have experience spearheading Growth Marketing for a Digital Payment Product or Application
• Good analytical skills.
• Proficient in Microsoft tools.

Skills & Competencies:
The competence proficiency levels required for the position of Team Lead Pre-Sales are defined using the following key terms.

• Analytical thinking – Mastery
• Presentation Skills - Mastery
• Interpersonal skills - Mastery
• Communication – Mastery
• Business Skill - Mastery
• Functional Technical Leadership – Mastery
• Credibility - Mastery
• Adaptability- Skill
• Teamwork – Mastery
• Self-Motivation - Mastery

Appendix 1:
Definition of competence levels is in Appendix 1:

Awareness:

• A good understanding of what is involved in an area of expertise and its relevance to the business.
• Ability to describe the main elements of the area of expertise and their importance to the business; and
• Ability to recognize how and where competences in expertise are relevant to their own job.

Knowledge:

• Ability to interpret and evaluate information and advice from experts in an area of Expertise.
• Knowledge and ability to correctly use the terminology (vocabulary) of the area of Expertise.
• Ability to hold an informed debate with experts in the Area of Expertise; and
• Ability to ask questions that test the viability of proposals in an Area of Expertise.

Skills:

• Ability to consistently carry out the activities of an area of Expertise to the required standard.
• Ability to perform satisfactorily majority of activities of the Area of Expertise.
• Ability to translate guidelines and standards for the Area of Expertise into practical actions.
• Ability to solve imaginatively common technical /operational problems in the Area of Expertise, and
• Ability to guide and advise others in operational /technical aspects of the Area of Expertise.

Mastery:

• Ability to diagnose and resolve significant, unusual problems and to successfully adapt aspects of an Area of Expertise.
• Ability to creatively solve significant, complex, non-routine problems in the Area of Expertise.
• Ability to adapt practices from other markets or countries for use in the Area of Expertise; and
• Ability to generate substantial improvements to local practices and procedures for the Area of Expertise.