Senior Field Manager at GiveDirectly (GD)

Background

• GiveDirectly is expanding its reach into Nigeria to test new approaches to humanitarian cash aid delivery and is looking for a Senior Field Manager or Field Manager, depending on experience (S/FM).
• The Senior S/FM will contribute significantly to the development of the Nigeria country strategy and work as a thought partner within the Humanitarian team.
• Example tasks may include brainstorming options for recipients targeting, evaluating financial service providers, or drafting security protocols for work in remote areas.
• We are looking for someone with an entrepreneurial spirit who is excited to work in a fast-paced environment.
• This is a 6-month contract position to start, with the opportunity to extend depending on funding availability and performance.

Position Overview
The S/FM will be able to complete a range of the following tasks:

• Project Design & Management
• Support the project team to ideate and evaluate new projects, pilots, and technologies.
• Scope and test various payment and program enrollment modalities that enable cash transfers to vulnerable, and often remote, individuals & communities.
• Manage all aspects of pilot ground operations, including possible relationships with independent mobilization teams.
• Contribute significantly to the overall vision of the program, working with Senior Managers to resolve issues.
• Participate in Formal 1:1 meetings with Senior Managers weekly with frequent (near daily) informal check-ins.
• Government & Community engagement
• Represent GiveDirectly locally to government and community stakeholders.
• Meet with local community leaders and government officials to gain support for the GD program and keep them informed about GD’s activities.
• Risk management and process improvement
• Anticipate areas of risk and create mitigation plans (e.g. deviations in ops quality, fraud opportunities, safeguarding, etc.).
• Draft security protocols for work in remote areas and stay up to date on evolving security contexts in areas of interest.
• Assist in with response to troubleshooting & “crisis” events.
• Administrative
• Forecast and manage in-country operating cash needs.
• Support with in-country material and vendor procurements and payments.
• Support with the filing of relevant tax documentation.
• Complete other miscellaneous administrative tasks as needed.
• Support for auxiliary projects
• Assist Managers/Directors with communicating and executing new projects/pilots/technologies (e.g. new survey roll out and training, new payment partner, etc).
• Assist Managers/Directors with hosting journalists, donors, and other external parties (as needed).
• Onboard and manage field teams, if needed.

Logistical Details:

• This is a contract position for an initial period of 6 months, with the opportunity to extend depending on funding availability and performance.
• S/FM is ideally based in Abuja or Lagos, but open to applicants from other areas of the country.
• This is a full time position. At times, the S/FM may be asked to work early or late hours, including for field visits and/or stay in the field overnight.

Required Skills:

• Fluency in English and at least one other major language of Nigeria (Yoruba, Hausa, Igbo, etc.) is required. Preference given for those that speak multiple languages of Nigeria.
• Strong interpersonal, leadership and organizational skills – will need to work with community leaders and community members, key public and private partners, as well as manage upwards.
• Great communication skills – will explain the program to potential beneficiaries, and answer questions from communities and community leaders.
• At least 3 - 5 years of management experience, preferably in the financial services, telecom, business, or NGO sectors.
• Technical literacy – must use a smartphone to quickly and accurately, must be able to use a computer to enter timesheets and expenses and communicate remotely.
• Fast learner – must learn the complexities of our program, and communicate those to stakeholders
• Experience working in remote and/or high-security settings in Nigeria is highly desirable.
• Strong interest in advancing the values and mission of GiveDirectly.

GD Values

• Recipients first. We prioritize recipient preferences over donor preferences or our own.
• Team Next. We do what is best for the success of the organization - not the individual.
• Be proactively candid. We say what we believe and are honest in sharing information.
• Create positive energy. We strive to be a source of energy - not drain it - for our colleagues.
• Think rigorously. Act Quickly. We are intellectually rigorous and oriented towards action - not debate.
• Know yourself and grow. We recognize and accept our imperfections with a focus on growth
• Accept reality. Propose solutions. We don't dwell on problems. We are actively working to create solutions.
• Be productively ambitious. We take the risk of pursuing industry-changing successes, not marginal advancements.