Senior Facility Manager at Rydal Mews Limited

Description 

• Develop, implement, and manage a comprehensive facility management program, including preventative maintenance, life-cycle requirements, and operational efficiency.
• Conduct detailed facility inspections (bi-annual, pre-vacation, post-vacation) and provide in-depth reports with action plans and timelines for corrective measures.
• Prepare and manage annual and project-specific budgets for repairs, maintenance, and facility refurbishment based on detailed quotations and projections.
• Collaborate with the Company Accountant to monitor facility-related expenses, track payments, and ensure financial compliance.
• Design and execute cost optimization and reduction strategies without compromising operational efficiency or quality.
• Oversee and supervise the maintenance and repair of facilities and equipment, ensuring timely completion by artisans and external vendors while maintaining high-quality standards.
• Coordinate all property renovations and refurbishment projects, ensuring completion within budget and adherence to company standards and regulatory guidelines.
• Manage, review, and negotiate contracts with contractors, vendors, and service providers to ensure optimal service delivery and cost-effectiveness.
• Establish and maintain a comprehensive vendor database, regularly reviewing and vetting vendors for quality assurance and cost efficiency.
• Monitor and evaluate service contracts to ensure alignment with organizational needs and compliance with agreed service levels.
• Provide rapid and effective responses to facility-related requests and issues from occupants, ensuring minimal disruption to operations.
• Generate, analyze, and present detailed reports on facility-related expenditures, budgets, contracts, and operational performance to Executive Management and Human Resources.
• Ensure strict compliance with health and safety regulations and industry codes in all facility operations and maintenance activities.
• Develop and oversee energy efficiency programs, advising management on sustainable practices to reduce energy consumption and operational costs.
• Implement and manage environmental health and safety (EHS) programs to ensure compliance with local and international regulations.
• Ensure the physical security of all company properties, including access control, surveillance systems, and emergency preparedness.
• Respond promptly to facility and equipment alarms, emergencies, and system failures, implementing solutions to minimize downtime.
• Establish emergency response protocols and ensure readiness to handle facility-related crises effectively.
• Prepare and present periodic reports on all facility management activities, including key performance indicators (KPIs), to Senior Management and Human Resources.
• Lead, mentor, and develop the facility management team, fostering a culture of excellence and continuous improvement.
• Stay updated with industry trends and regulatory changes, integrating best practices into facility management processes.

Qualifications and Experience

• Bachelor's Degree or Master's Degree in Facility Management, Engineering, Estate Management, or a related field.
• Minimum of 7-15 years of progressive experience in facility management, with at least 5 years in a senior or leadership role in the real estate industry.
• Professional certifications such as IFMA (International Facility Management Association) CFM, PMP, or equivalent are preferred.
• Proven track record in managing residential and large-scale facility operations, budgeting, and vendor negotiations.
• In-depth knowledge of building systems, maintenance processes, and relevant health and safety regulations.
• Strong leadership and people management skills, with the ability to inspire and drive high-performing teams.
• Excellent organizational, analytical, and problem-solving skills with a proactive and detail-oriented approach.
• Ability to manage multiple projects simultaneously while meeting deadlines and maintaining quality.
• Proficiency in facility management software and Microsoft Office Suite.
• Strong communication and stakeholder management skills.