Senior Engineer, Transmission Performance at 9Mobile

Job ID: IRC4137

Job Summary

• Identification, monitoring, analysis and reporting of issues affecting transmission network performance.

Principal Function

• Shall oversee the creation, monitoring, analysis and reporting of KPIs for the entire transmission network domain on the 9mobile network.
• Carryout health-check and technical analysis to identify root cause of degradations and highlight areas where operational, parameter or strategy interventions are required to drive improvement.
• Lead network customer experience analysis and improvement strategy for enterprise links.
• Shall oversee end-to-end transmission performance and monitor resource utilization.
• Review of network traffic, availability, and other network performance data to identify potential trouble spots and initiate necessary steps to mitigate risks.
• Carryout impact analysis of changes to ensure QoS is maintained.
• Escalate to maintenance and resolver teams all transmission related concerns which needs to the dealt with.
• Provide support for the other stakeholders where necessary during end-to-end investigations.
• Support network performance team in defining and creating performance reports on the existing OSS and any other umbrella OSS platforms
• Engage vendors on the roadmap of the network elements and solutions that will provide more visibility and help improve on service delivery.
• Ensure performance metrics are defined correctly and carry out periodic review of same.
• Develop processes that may be required in setting best work practice in the unit as may be assigned.
• Perform any other duties as assigned.

Educational Requirements

• A Bachelor's degree in Engineering or related field is required
• At least 4 years in telecoms industry with at least 3 years in the transmission network domain.
• Familiarity with Huawei, Ex-ALU, Nokia or NERA equipment would be an advantage

Experience, Skills & Competencies
Knowledge:

• Good knowledge of mobile network architecture
• Good knowledge and understanding of transmission network technologies
• Transmission network planning and optimization
• Microwave for access and long-haul domains
• Fiber network
• IP knowledge
• Very good use of Microsoft Office packages

Skills:

• Personal Effectiveness
• Problem Solving
• Analytical - logical analysis
• Presentation - would be expected to make regular presentations

Behavior:

• Passion for Excellence
• Integrity
• Growing &empowering people
• Teamwork
• Customer Focus