Senior Driver at UNDP

Background

• Under the guidance and supervision of the Administrative & Finance Analyst in Abuja & Maiduguri and direct supervisor, the Admin and Logistics Associate, the Driver will provide reliable and safe driving services ensuring high accuracy of work.
• The Driver will demonstrate a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

Position Purpose

• The Driver will provide driving services to the operations and programme staff in the Country Office (CO), Consultants and Experts and UN staff on mission.

Duties and Responsibilities

• Provision of reliable and secure driving services; 
• Proper use of vehicle; 
• Day-to-day maintenance of the assigned vehicle; 
• Availability of documents/ supplies.

Provision of Reliable and secure Driving services Focusing on the following:

• Driving office vehicles for the transport of UNDP RR, other high-ranking officials, visitors and other authorized personnel and delivery and collection of mail, documents and other items;
• Meeting official personnel and visitors at the airport, visa and customs formalities arrangement when required; 
• Ensures that all immediate actions required by rules and regulations are taken in case of involvement in accidents.

Proper use of Vehicle focusing on the following:

• Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs to preparation of the vehicle maintenance plans and reports.

Day-to-day Maintenance of the Assigned Vehicle focusing on the following:

• Through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.

Availability of Documents / Supplies focusing on the following:

• Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, and map of the city/country, first aid kit, and necessary spare parts.

Impact of Results:

• The key results have an impact on the accurate, safe and timely execution of the CO services.

Required Skills and Experience
Education:

• Secondary Education
• Valid Driver’s license. 

Experience:

• Minimum 3 years’ work experience as a driver; safe driving record; knowledge of driving rules and regulations and skills in minor vehicle repair.

Language Requirements 

• Fluency in English, knowledge of local language of the duty station.

Competencies

Core Competencies:

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
• Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
• Act with Determination LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies:
Business Management:

• Customer Satisfaction / Client Management:
  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs;
  • Provide inputs to the development of customer service strategy;
  • Look for ways to add value beyond clients' immediate requests;
  • Ability to anticipate client's upcoming needs and concerns.
• Operations Management:       
  • Ability to effectively plan, organize, and oversee the Organization's business processes in order to convert its assets into the best results in the most efficient manner.
  • Knowledge of relevant concepts and mechanisms
• Resource Management:
  • Ability to allocate and use resources in a strategic or tactical way in line with principles of accountability and integrity
• Digital Awareness and Literacy: 
  • Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed

Business Direction & Strategy:

• Entrepreneurial Thinking:          
  • Ability to create clarity around UNDP value proposition to beneficiaries and partners and to develop service offers responding to client needs based on UNDP's organizational priorities and mandate
• Negotiation and Influence:         
  • Ability to reach an understanding, persuade others, resolve points of difference, gain advantage in the outcome of dialogue, negotiates mutually acceptable solutions through compromise and creates 'win-win' situations.

Business Development:

• Integration within the UN           
  • Ability to identity, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations.