Senior Documentation Specialist at Fembol Group

Job Summary

• The Senior Documentation Specialist is responsible for overseeing and managing all import documentation processes, ensuring compliance with regulatory requirements and timely clearance of goods.
• This role involves coordinating with clients, banks, suppliers, and internal teams to process documentation such as Form M and PAAR (Pre-Arrival Assessment Report).
• The ideal candidate demonstrates strong attention to detail, exceptional communication skills, and the ability to manage multiple documentation workflows efficiently.

Key Responsibilities
Pre-Clearance Import Documentation Management:

• Review, process, and follow up on pre-clearance documentation for clients.
• Verify the accuracy and completeness of documents to ensure compliance with legal and regulatory requirements.
• Manage documentation timelines to facilitate timely delivery of shipments.

Processing Import Documentation:

• Handle all import documentation processes, including Form M and PAAR.
• Coordinate with banks and suppliers for document processing and submission.
• Apply for PAAR, track status, and ensure timely submission to relevant authorities.

PAAR Application and Follow-Up:

• Prepare and submit PAAR applications accurately and promptly.
• Monitor application progress and liaise with suppliers and stakeholders for updates.
• Ensure timely receipt of PAAR to avoid shipment delays.

HS Code Classification and Duty Computation:

• Demonstrate strong knowledge of HS code classification and accurate computation of customs duties to determine applicable duty payments for imported goods.

Account Management and Communication:

• Maintain consistent communication with clients, providing updates on documentation and shipment status.
• Address client concerns promptly and professionally.
• Ensure high levels of client satisfaction through proactive support.

Shipment Date Management:

• Track shipment arrival and departure schedules.
• Coordinate with shipping lines, agents, and logistics partners to ensure on-time deliveries.
• Monitor timelines and adjust plans to meet operational deadlines.

Monitoring and Resolving Documentation Issues:

• Conduct daily checks on documentation progress and goods movement.
• Identify potential bottlenecks or issues early and take corrective action.
• Escalate unresolved challenges to the Line Manager for timely resolution.

Reporting:

• Prepare and submit daily activity and progress reports.
• Highlight key updates, issues, and resolutions in a clear, concise format.
• Support management with accurate and timely reporting data.

Qualifications & Experience

• Bachelor’s Degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• 4 - 6 years of experience in import/export documentation or logistics operations.
• In-depth knowledge of import regulations, customs processes, and trade documentation (Form M, PAAR, etc.).
• Strong proficiency in MS Office (Excel, Word, Outlook).
• Excellent organizational and time management skills.
• Exceptional attention to detail and accuracy.
• Strong communication and interpersonal skills for effective client and stakeholder engagement.

Core Competencies:

• Regulatory Compliance: Deep understanding of import/export regulations and documentation procedures.
• Process Management: Ability to manage multiple documentation processes with accuracy and speed.
• Client Service Orientation: Strong commitment to client satisfaction and proactive communication.
• Analytical Thinking: Skilled at identifying documentation issues and providing practical solutions.
• Team Collaboration: Cooperative approach to achieving team and organizational goals.

Application Closing Date
20th November, 2025.