We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,100 employees spanning 74 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re r...
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The Controller: Managed Transport Solutions (Snr) is responsible for monitoring and optimizing fleet performance by ensuring efficient fuel management, route planning, kilometer tracking, and delivery verification.
This role requires a keen eye for detail, strong communication skills, and the ability to analyze operational data.
The Controller: Managed Transport Solutions (Snr) will work closely with the logistics and operations teams to ensure deliveries are timely, cost-effective, and aligned with client expectations.
Key Performance Areas
Track and monitor fuel usage for each vehicle in the fleet to ensure adherence to budgetary limits.
Analyse fuel consumption patterns and identify areas for efficiency improvements.
Report any discrepancies or unusual fuel usage, particularly for deliveries that exceed allocated fuel limits
Manage optimized routes for drivers to minimize fuel costs, travel time, and dead kilometres.
Monitor route adherence and address any deviations from the planned routes with the drivers.
Work with the operations team to adjust routes as needed to enhance delivery efficiency and customer satisfaction.
Track and report on dead kilometres (unproductive mileage) to improve fleet productivity.
Identify and propose strategies to reduce dead kilometres and increase operational efficiency.
Provide regular reports on dead kilometres to the logistics and fleet management team
Monitor and assess fuel expenses for delivery officers, especially for trips that go over budget.
Investigate reasons for overbudget usage and provide feedback and guidance to reduce future occurrences.
Work with fleet coordinators to implement controls that help keep fuel expenses within the approved budget.
Track deliveries and ensure that proof of delivery (POD) is collected for every shipment.
Follow up on shipment status and maintain communication with drivers and clients to confirm successful deliveries.
Address any discrepancies between PODs and the actual delivery information, ensuring timely resolution of issues.
Verify kilometre readings for each delivery with client records to ensure accurate billing.
Coordinate with clients to resolve any discrepancies in kilometre data and ensure transparency.
Maintain accurate records of validated kilometres for billing, auditing, and performance monitoring.
Requirments
Bachelor's Degree in Transportation, Business Administration, or related field.
3 years’ experience in the related industry
Previous experience in customer service, preferably within a transport and logistics environment.
Experience in tracking systems (GPS, TMS, or similar) and providing real-time updates to customers is a plus.
Technical Proficiency: Familiarity with transport management systems (TMS), GPS tracking software, and Microsoft Office applications.
Communication Skills: Strong verbal and written communication skills for effectively interacting with customers, drivers, and internal teams.
Problem-Solving: Ability to troubleshoot issues with shipments and provide quick, practical solutions.
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