Senior Communication Officer at INTERSOS

Under the supervision of the Grants and Reporting Manager, the Senior Communications Officer will be responsible for delivery of quality internal and external communications outcome and outputs for enhancing our organizational profile and strengthening humanitarian advocacy among the public, partners, donors and other stakeholders. The Senior Communications Officer shall develop and design publications and audio-visual materials on our operations and coordinate the organization of major events and campaigns. While the position should primarily support the new OCHA project, the Senior Communications Officer will be supporting other projects of the mission on an ad-hoc basis.

RESPONSIBILITIES:

In compliance with the NHF Communication and Visibility Plan:

• Act as the mission Communication Focal Point and coordinate communication focal persons across project locations to ensure timely production and submission of deliverables.
• Provide clear guidance to project teams on branding, attribution, and visibility requirements in line with NHF/OCHA standards.
• Oversee the planning, collection, and development of communication outputs (photos, testimonials, stories, and multimedia) in compliance with donor requirements, INTERSOS standards, and the Do No Harm principle.
• Coordinate with program teams to identify and plan communication opportunities aligned with project objectives and key milestones.
• Conduct regular field visits to support content collection, verify quality, and ensure adherence to ethical communication standards.
• Manage mission social media platforms, ensuring content is accurate, compliant, and aligned with visibility requirements.
• Ensure all communication materials follow a structured workflow, including content collection, validation at country level, and timely submission to donors.
• Deliver training to staff on informed consent, ethical communication practices, and donor visibility requirements.

Additionally, the role involves providing ad hoc support for the following:

• Support the development and implementation of effective communication strategies for various target audiences.
• Track donor and organizational requirements on reporting and visibility, ensuring that success stories and communication materials are delivered on time.
• Write, edit, design, and disseminate communication materials, including publications, bulletins, brochures, success stories, press releases, website and social media content, annual reports, speeches, and other visibility products.
• Conduct interviews with beneficiaries, staff, partners, and key stakeholders for reporting purposes, and manage communication arrangements for key external events organized by the mission.
• Capture and edit photos and videos for reporting and awareness-raising on prioritized themes.
• Support program teams in improving the design of IEC and visibility materials for enhanced effectiveness.
• Maintain and regularly update the mission media database (photos, videos, stories, etc.).
• Establish and maintain relationships with journalists and media outlets, and monitor media coverage and compile analytics and performance metrics
• Identify opportunities to enhance organizational visibility and coordinate publicity activities as required.

Education & Professional Requirements:

Education

• Minimum of a bachelor’s degree in media, mass communications, journalism, marketing, public relations, or related field; or having a minimum of 3-year working experience in the field of communications in lieu of this qualification requirement.

Professional experience

• Minimum of 2 years relevant experience in a communications role.
• Proven experience in photography, videography, and video editing, with the ability to produce high-quality visual content for external communication.
• Knowledge of desktop publishing and photo-editing software (e.g. InDesign, Photoshop, etc).
• Excellent verbal, written, and interpersonal skills.
• Good time management and organizational skills.
• Proficient in Microsoft Office, content management systems, and social media platforms.
• Previous experience in advocacy or strategic communications would be considered an asset

Personal requirements

• Act as an ambassador for INTERSOS Nigeria, through professionalism and conduct.
• Adhere to all INTERSOS policies and procedures both technical and administrational.
• Undertake and apply learning from appropriate training and development programme.
• Maintain and care for all equipment issued by INTERSOS Nigeria and for any losses or damages due to negligence you will be liable for repair or replacement.

Languages

• Knowledge and fluency in English and local languages (Hausa and Kanuri) will be an asset.